***************@*****.*** • 610-***-****
Shannon Wunderly www.linkedin.com/in/shannon-wunderly-24179a205, Dauberville, PA 19533
Medical Biller & Coder
Certified medical billing professional with hands-on experience managing client / patient data, evaluating claims, and executing other administrative tasks. Talented at typing 70 WPM and maintaining accurate data in record times. Adept at delivering support to providers / clients on complex issues and concerns by directing calls to respective personnel. Demonstrated ability to promote transparency and ensure delivery of timely medical billing / coding and invoicing services. Recognized for satisfying client needs based on preferences and requirements.
Areas of Expertise
•Data Entry
•ICD Procedural Coding
•Medical Terminology
Professional Experience
•Electronic Health Records
•Provider Contracts
•Claims Evaluation
•Medical Billing & Coding
•HCPCS II & CPT Coding
•MS Office
Novita’s Solutions, Mechanicsburg, PA
2021 – Present
Provider Service Advocate
Identify and provide high-quality assistance as per provider needs by liaising with healthcare providers. Conducted analysis to resolve issues related to complex matters through delivery of appropriate responses. Maintain long-term relationships between providers and staff to fulfill goals.
●Inspected and conducted qualified research on denied claims to ensure correct delivery of billable services.
●Gained trust of providers by rendering support in claims.
The Loomis Company, Wyomissing, PA 2017 – 2020 Provider Services Specialist
Executed end-to-end, accurate data entry of provider contracts. Assess manual fee schedules and geographic areas by collaborating with other staff members to ensure fulfillment of company and provider objectives.
●Achieved promotion for exceeding performance criteria.
●Utilized batch routing codes to drive the successful completion process of providers.
Southern Berks Family Medicine, West Lawn, PA 2015 Front Desk Secretary
Received visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately. Responded, screened, and forwarded incoming phone calls, faxes, and referrals; while sorting daily mail. Assisted in evaluating coding and billing process to facilitate timely/transparent reimbursements.
● Implemented robust strategies by utilizing EPIC system knowledge.
Additional Experience
PA Dermatology Partners, Sinking Spring, PA
Medical Assistant, Family Dermatology, Exeter, PA
Education & Certifications
Certified Medical Billing Specialist, MEDCERTS 2011
Associate Degree in Medical Administrative Office Assistant, PACE Institute 2010
Medical Reimbursement & Coding, Bryant & Stratton College, 2024