Jagjoban Kaur
Brampton, Ontario
************@*****.***
Objective
Information security professional with a strong attention to detail and proficiency in reporting, handcuffing, preventing loss, communicating, managing teams, and maintaining public safety. I take great satisfaction in expanding my knowledge in all fields and pushing boundaries by learning from every experience. In a fast- paced setting where accuracy and efficiency are crucial, they can thrive. I've studied Canadian technology and security extensively, and I intend to keep up my energy to significantly influence the advancement. Work Experience
Security Guard –Brampton Gateway Terminal – Paladin Security
• Patrolled premises on foot to detect and deter unauthorized activity.
• Monitored surveillance cameras and alarm systems to identify potential security breaches.
• Conducted regular inspections of doors, windows, and other access points to ensure they were secure.
• Responded promptly to incidents and emergencies, such as disturbances or medical emergencies, following established protocols.
• Collaborated with law enforcement agencies when necessary and aided during investigations.
• Provided excellent customer service by assisting visitors and staff with inquiries and directions.
• Completed detailed reports documenting incidents, observations, and actions taken during shifts.
Security Guard – Humber College – Paragon Security March 2024 – August 2024
• Observing, investigating, and acting on breaches of security, fire and safety hazards, illegal entry, theft and malfunction or interruption of utilities through the radio, phone, and computer systems.
• Respond to all the emergencies such as medical, fire, slip and fall, suicidal ideations, power outage, active attacker. Responding to medical emergencies, prepared to perform CPR and AED if needed.
• Perform foot patrols inside and outside the facility, including offices, external grounds, fence perimeters, hangars, engineering bays etc.
• Performing duties as campus patrol guard. Able to utilize multiple software's at once, CCTV, access control, mass notification, consult with various agencies including 911 emergency call center and dispatch guards to corresponding calls to their respective zones.
• Protect the company’s property and staff by maintaining a safe and secure environment.
• Watch alarm systems or video cameras and operate detecting/emergency equipment.
Event Security Guard - SWORD Security, Toronto
September 2023 – March 2024
• Worked at Scotiabank arenas, Ontario Palace, and Roger’s center and BMO.
• Demonstrate exceptional leadership, interpersonal, and consistently high level of customer service skills.
• Good sense of judgement, integrity, accountability, and ability to maintain confidentiality.
• Excellent analytical skills, excellent oral and written communication skills.
• Effective listening skills and willingness skills.
• Monitor entry and exit points, check tickets, IDs, or passes, and ensure only authorized individuals enter the event.
• Control and guide large groups of people, ensuring smooth movement and preventing overcrowding or bottlenecks.
• Handle disputes, de-escalate tensions, and prevent conflicts from escalating into violence.
• Ensure compliance with event policies, including restrictions on alcohol, smoking, or prohibited items
Education
Diploma in Chemical Laboratory Technician
• In this course my responsibilities include setting up and carrying out experiments according to established protocols and procedures. This may involve preparing chemical solutions, measuring, and weighing substances, mixing reagents, and operating laboratory equipment.
• Qualitative and quantitative analysis of chemical substances to determine their composition, properties, and behavior.
• This course helps me to deal with different type of new techniques in the world of chemicals like spectroscopy, chromatography, titrations and quantify chemicals in samples.
Certifications
• Emergency First aid and CPR – C
• Ontario Security License
• Ontario Human Rights Code and AODA
• WHMIS 2015 and GHS
• Mental Health Awareness
• Use of Force Theory
• Self-defense and Handcuffing.
• Opioid Overdose Awareness and Response.
• Customer Service Excellence