Product Manager Supply Chain

NEHA MISHRA Github LinkedIn Tableau Product Portfolio Medium

PROFESSIONAL SUMMARY

Experienced Program/Product Manager leveraging data and cross-functional collaboration for significant business impact. Expertise includes ML/AI modeling, KPI dashboards, and supply chain analytics, consistently improving efficiency and achieving targets.

ACCOMPLISHMENTS

CONTACT

Address: 2555 cherrywood Drive, CA

94587

Phone: 669-***-****

Email: ****.*.******.**@*****.***

• Won "Game Changer" award which is highest organizational award in Dell for creating "New Generation PowerBI Pre-Allocation Reporting” Program Manager, Product Operations- Dell (May 2023 - Present)

• ML/AI Modelling: Collaborated with data scientists and engineers to optimize predictive analytics, improving forecasting accuracy by 15%

• KPI Dashboards: Led the consolidation and validation of data into cloud- based Power BI dashboards, creating metrics that informed key business decisions and saved the team 250 hours annually through improved cost modeling and sourcing strategies.

• Market and Supply Chain Analytics: Analysis to identify market opportunities, align routes to market and motivate sales behavior through incentive design and support regions across EMEA/APJ/LA to achieve their quarterly bookings targets, more than $1B.

• Strategic Insights: Drove global and cross-functional performance management by conducting root cause analysis on complex issues and presenting actionable insights to leadership in weekly, monthly, and quarterly business reviews.

• Supply Operations: Coordinate with Engineering and Product Lifecycle Management (PLM) to ensure products are optimized for cost, manufacturability, testability and supply chain flexibility and efficiency. Associate Product Manager – Tikdin (Oct 2022 - Apr 2023)

• Metrics Tracked: Defined PM metrics to track and optimize customer onboarding experience, improving the engagement rate by 10%.

• Product Analytics: Compiled and maintained the project management goal metrics required for senior management review. Product Manager - Democracy Lab (May 2022 - Sep 2022)

• User Research and UI Design: Conducted in-depth user research and usability testing to understand user behavior and identify pain points, directly influencing feature development and design iterations. Product Specialist – Adobe (Mar 2016 - Oct 2018)

• Data Visualization and Dashboards: Implement interactive dashboards, to provide detailed business insights and increase the reliability of reports by 20%.

• Program Development: Designed and optimized Customer Success programs to boost retention, accelerate growth, and minimize churn and contraction.

Project Manager - HCL Technologies (Jan 2014 - Mar 2016)

• Agile Project Management: Served as Scrum Master by building biweekly sprints and leading standup meetings, prioritize tickets, delegate tasks, and cultivate communication regarding customer issues.

• Implement best practices for system conversions and integrations, resulting in more efficient processes and a 15% reduction in implementation time.

TOOLS

• Microsoft PowerBI

• Tableau

• Jupyter Notebook

• JIRA

• Microsoft Excel

• Microsoft PowerPoint

• Notion

• Amplitude

• SPSS

• R Studio

SOFTWARE LANGUAGES

• Data Analysis and Machine Learning

Algo

• Python

• SQL

EDUCATION

• MS, Engineering Management: San Jose

State University, CA - May 2022

Bachelor of Technology: JSS Academy of

Technical Education, UP June 2013

CERTIFICATIONS

• Lean Six Sigma Green Belt Certification

• AI/ML Product Management Certificate

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