Project Manager - Scrum Master
Resume:
Alvaro “Al” Marcucci
Hermosa Beach, CA 90254
m: 310-***-****
******.********@*****.***
linkedin.com/in/almarcucci
Professional Summary
Strategic Project Manager specializing in Agile methodologies, digital transformation, and app development. Experienced in leading diverse, cross-functional teams to deliver impactful solutions across different industries. Passionate about leveraging data-driven insights, fostering stakeholder collaboration, streamlining processes, and utilizing Jira to enhance operational efficiency.
Professional Experience
Advocates for Human Potential, April 2023 to Present
TECHNICAL PROJECT MANAGER – SCRUM MASTER
drive New Business and Innovation ART as SAFe Scrum master
manage Mobile Apps development projects for iOS and Android, including WRAP© App
deliver data-driven Digital Solutions focusing on the improvement of the customer experience through processes optimization as PM for Healthcare programs as: California’s Community Care Expansion Program (CCE), Illinois Regional Coordination for Opioid Settlement Administration (ILRCCA), California’s 988 Suicide & Crisis Lifeline (CA988), and Behavioral Health Continuum Infrastructure Program (BHCIP)
administer Atlassian portfolio: Jira, JSM (7 concurrent Service Desks), Discovery and Confluence
5th kind collaborative media solutions, Culver City, CA, August 2021 to March 2023
PROJECT MANAGER
delivered successful and continuous releases as a PM/Scrum Master for a digital asset management (DAM) devices program that encompassed iOS mobile app and tvOS Apple TV development projects
led domestic and EU-based teams in a phased process improvement for web-based SaaS SDLC. Fostered successful alliances across teams to enhance transparency and efficiency in portal and app development
designed, implemented, integrated, tuned, and administered a Jira Cloud instance. Customized it with various schemes and complex workflows tailored for media and entertainment Digital Assets Management development and integrating it with platforms like Salesforce, Zendesk, TestRail, and Bitbucket
built and maintained a structured program management system that enabled the organization to prioritize according to strategic goals, optimize resource capacity, and effectively manage interdependencies and conflicts while managing an annual program budget of $3 million
CEC Entertainment, Los Angeles, CA, September 2019 to July 2021
TECHNICAL PROJECT MANAGER
responsible for overseeing field activities associated with a nationwide digital transformation project aimed at migrating from physical tickets to e-tickets as rewards for arcade games
participated in a team focused on a modernization project that replaced physical logbooks with tablet-based checklists and established a database for maintenance routines of games, facilities, and amenities
managed a project to install timed mechanisms for coin-op games, part of the digital anti-fraud initiative
oversaw the implementation of the post-COVID reopening strategy
Yinda Technology, Rio de Janeiro, Brazil, December 2018 to June 2019
ENGINEERING MANAGER
mobilized teams from R&D, engineering, sales, operations, and contractors to establish company's business in the Americas, achieving significant operational impacts while minimizing resource expenditures
managed projects aimed at delivering an embedded software-based 3G/4G measurement App, developing processing software for generating reports, and creating an optimization platform using IoT live data
formulated, implemented, and managed project plans for 500+ LTE upgrades, integration, testing, site modifications, construction, and rollout in telecom implementation services
optimized, monitored, and controlled the delivery of customized services through the implementation of an Agile-based organizational structure and ensured effective field supervision
MSI Americas, Los Angeles, CA, September 2016 to August 2018
TELECOM PROJECT MANAGER
defined, designed, and implemented a comprehensive Managed Services division for a telecom company
developed, controlled, and prioritized the initial setup, scope, and schedule management of projects, along with quality assurance and cost, risk, and change management. Enhanced service delivery processes, reduced the cost of care, improved affordability, and achieved an operating margin of 22%
delivered planning, construction, rollout, implementation, technology updates, quality measurement, optimization, and benchmarking projects with an average annual budget of $6 million and a team of over 100 staff members. Continuously revised project plans to ensure alignment with goals and objectives
built responses for Requests for Information (RFI), Requests for Proposals (RFP), and Requests for Quotation (RFQ). This involved performing risk analyses of every proposed solution and generating closing or mitigation plans for every identified threat
WiSe, Los Angeles, CA, June 2014 to May 2016
MANAGING PARTNER
built and led an engineering company that focused on Telecom and Digital transformations. The role involved overseeing schedules, finances, quality assurance, strategic planning, and the complete project lifecycle management
directed a benchmarking project for a wireless carrier across 13 Caribbean islands, managing deliverables from proposal preparation to project closure
penetrated a very competitive market, generating $0.5M total invoicing in local services within company's first year
identified and developed new revenue streams by fostering synergies to create local and regional strategic partnerships. Additionally, I strengthened customer relationships for new projects and implementations, including overseeing contract negotiations
Education
Master Degree (M.Eng.) in Electronics and Communications engineering; Universidad de los Andes, Bogota, Colombia
Bachelor of Science (B.Sc.) in Electrical Engineering; Universidad Santo Tomas, Bogota, Colombia
Certifications
Project Management Professional, PMP. Project Management Institute
Professional Scrum Master, PSM I. Scrum.org
Certified SAFe Scrum Master. Scaled Agile
Volunteerism and Professional Affiliations
Advanced Communicator Gold – Advanced Leader Gold, Toastmaster International (2012 – 2024)
Los Angeles Chapter, Project Management Institute (2011 – )
Additional Information
Languages: English, Spanish, Portuguese
Technical Proficiencies: Jira, MS Office Suite, MS Project, MS teams, Salesforce, Figma, PMI framework, Network planning and Optimization, Agile values and principles, Kanban managing method, SDLC, Telecom implementation, Asana, Testing, Procurement, Proposal preparations, SmartSheet, PowerBI.
Interests: Listening to Podcasts, public speaking, hiking, traveling.
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