Customer Service Representative
Resume:
Juan Brown
Customer Service Representative
**********@*****.***
*** * *** **., **** Beach, CA., 90802
Experience
Dispatch Associate Cedars- Sinai Hospital
June 2024- Current
Responsible for recording time- critical information, documenting delays, and communicating with various departments within the hospital; Coordinate with EVS, HVAC, Nursing Stations, electrical department, etc. to fulfill patient and employee requests
Customer Service/ Sales Representative AT&T Communications
June 2022- June 2024
Assist customers with their service needs, including new service requests, billing, and technical support, responsible for processing payments, plan changes, and device upgrades
Customer Service Representative Verizon Wireless
April 2018- June 2022
Responsible for answering incoming calls from customers and responding to requests regarding new lines of service, upgrades, billing inquiries, and technical support
Warehouse Associate People Ready
January 2020- June 2021
Responsible to rack assembly, Fulfilling logistics behind receiving, processing, and storing inventory according to purchase orders, Packing products based on customer preference, receiving, labeling and storing incoming shipments, and assessing shipments for damage.
Education
December 2011- March 2014
Associate degree, Network Systems Administration
Skills
Project management Data analysis Communication
Organization Problem-solving Management
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