Carolina Fonseca
*** ******* **. *******, ******* 32828
******************@*****.***
Education
University of Central Florida
B.S. Health Sciences
Valencia College Aug
**** - *** *024
Associate in Arts
Skills
Languages: English (fluent), Spanish (native)
Personal skills: quick learning, oral and written communication, critical thinking, teamwork and collaboration, problem- solving, team building, planning and organizing, data management.
Work Experience
Dicks Sporting Goods
August 2023 - February 2024
Customer Service
● Greet and proactively approach customers to understand their needs and support their shopping experience.
● Maintain company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
● Create an inclusive store environment where everyone feels welcome, safe, and is treated with respect.
● Take an all-hands-on-deck approach to support the team across the store. Academy Sports & Outdoors November 2022- July
2023
Customer Service
● Provide help to customers when needed
● Process truck - take clothes and accessories out of boxes and organizing them
● Taking clothes and accessories out to the floor
● Cashier
● Inventory