Human Resources Customer Service

Felicia Brockington

Jamaica, NY *****

**************@*****.***

+1-860-***-****

Professional Summary

To obtain a challenging position as to where my skills and experiences can be utilized. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Operations Human Resources Administration

FedEx Ground-South Windsor, CT

April 2022 to July 2023

• Recruiting applicants.

• Setting up appointments for orientation.

• Preparing folders and files for orientation

• Making sure payroll and paychecks are accurate

• Helping employees with correspondence issues.

Store Manager

Citi Trends-Windsor, CT

February 2015 to December 2022

• Manage a team of ten

• Money Management

• Inventory

• Making weekly schedule

• Customer Service

• Responsible for training other managers

•

Persona Care Assistant

Self-Help for the Elderly-Windsor, CT

September 2017 to December 2017

1. Made sure patient was showered

2. In charge of taking patient to appointments

3. Daily exercise

4.

Education

High school or equivalent in Biology, Computer Science Beacon high-United States, Ny

February 1998 to June 1999

None

Skills

• Store Management Experience

• Medical terminology

• Communication skills

• Sales Experience

• Retail Sales

• Time management

• Marketing

• Receptionist

• Home health

• Editing

• Management (5 years)

• Sales

• Analysis skills

• Cash Handling

• Operations (5 years)

• Medical Coding

• Supervising experience

• Recruiting

• Microsoft Word

• Microsoft Excel (7 years)

• Retail Management

• Merchandising

• Retail (5 years)

• Conflict Resolution (5 years)

• Customer Service (8 years)

• Team Building

• Leadership

• Inventory (5 years)

• Payroll (5 years)

• training

• Scheduling

• CPT coding

Certifications and Licenses

Driver's License

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