Windows Server Desktop Support
Resume:
C O N T A C T M E A T
**********@*****.***
C O R E C O M P E T E N C I E S
Windows Server Administration:
Windows Server 2008 and 2008 R2
Windows Server 2012 and 2012 R2
Windows Server 2016, 2019 and 2022
Windows Server 2025
Network & Infrastructure Management
Network Infrastructure Management
Network Design & Implementation
(LAN/WAN)
Routing & Switching (Cisco, Juniper)
Cisco Routers & Switches
LAN/WAN Configuration & Support
VPN & Remote Access Management (IPSec,
SSL VPNs)
Firewall Configuration & Management
(Fortigate, Sophos, Palo Alto, ASA)
Wireless Networking (WLAN, Access Points,
Controllers)
Cloud Networking (Azure)
Network Monitoring & Performance Tuning
(SolarWinds, Wireshark, Nagios)
Network Protocols (TCP/IP, BGP, OSPF,
EIGRP, DNS, DHCP)
VoIP & QoS Technologies
Systems & Server Management
Active Directory Management /
Administration
Group Policy Implementation
System Installation & Configuration
VMware & Hyper-V Virtualization /
Administration
Server & Hardware Maintenance / Planning
& Troubleshooting
Server & Infrastructure Management
(Windows/Linux)
Microsoft Exchange Server Administration
IIS Server Management (including IIS 7.0)
Working with MS SQL / Oracle Databases
Security & Compliance
IT Security & Compliance
Endpoint Protection & Antivirus
Administration (Kaspersky Security Center)
Firewall Management (Fortigate, Sophos,
Palo Alto, ASA) (merged above)
VPN & Remote Access Management
(covered above)
User Access Control & Permission
Management
Backup, Recovery & Disaster Management
Data Backup & Recovery Planning
Disaster Recovery & Backup Solutions
Support & Operations
Technical Support & Issue Resolution (Level 3)
Patch Management & System Updates
ITIL Framework & Network Documentation
BABU FAROOQ
N E T W O R K A D M I N I S T R A T O R
P R O F I L E S U MMARY
Results-driven and detail-oriented IT/Network Engineer and Windows Administrator with over 15 years of diverse experience in designing, implementing, and managing secure, scalable enterprise IT infrastructures.
Skilled in installation, configuration, maintenance, and administration of Windows servers, LAN/WAN networks, VPNs, routers, switches, and security systems across diverse platforms.
Proficient in managing Active Directory, Microsoft Exchange, IIS, Hyper-V, VMware, and firewall solutions including Fortigate, Sophos, Palo Alto, and Cyberoam, ensuring secure and high-performing environments.
Proven expertise in Level 3 support, enterprise network troubleshooting, business continuity optimization, strategic backup planning (Acronis), and remote access configuration via secure VPNs.
Adept at server and storage systems implementation, managing complex upgrade projects, and aligning IT infrastructure initiatives with organizational goals.
Strategic firewall and network security specialist, experienced in designing and enforcing access control policies, content filtering rules, and perimeter defenses.
Strong technical proficiency in Cisco, Juniper, and Fortinet systems, holding certifications such as CCNA, CCNP, and MCSE.
Experienced in system hardening, group policy management, TCP/IP networking, system integration, and user access control to ensure IT governance and cybersecurity compliance.
Committed to continuous learning and staying current with evolving technology trends to deliver innovative IT solutions.
Demonstrated excellence in cross-functional coordination, end-user training, IT inventory management, and delivering high-availability IT services in dynamic, multi-client enterprise environments.
W O R K E X P E R I E N C E
Tamkean, Dammam (Novotel) Network Administrator July 2012 – Present
Spearheaded the deployment and integration of network hardware, software, and enterprise applications across PC and Windows platforms.
Delivered Tier-3 technical support, proactively diagnosing and resolving complex issues affecting network infrastructure, computing systems, and peripheral devices in both production and testing environments.
Orchestrated the installation and enhancement of network and desktop application software to optimize performance.
Engineered and validated desktop and network applications for enterprise-wide rollout, including comprehensive documentation, end-user training, and asset inventory control.
Conducted root cause analysis of hardware and software failures, recommending and implementing optimal remediation strategies.
Provisioned & configured new server environments aligned with evolving organizational requirements.
Administered regular backups on Oracle systems and implemented incremental and differential backup strategies via Acronis for file servers and workstations.
Configured Microsoft Outlook and PDA systems for seamless communication, resolving synchronization and connectivity issues.
Deployed Cyberoam firewall solutions to fortify network security and enforce browsing restrictions based on departmental roles.
Created and governed shared network resources, defining granular access permissions to align with departmental policies.
Installed and maintained local and network printing solutions, addressing hardware/software malfunctions to ensure uninterrupted operations.
Oversaw biometric attendance systems, generating analytical reports for management decision-making.
Implemented Group Policies on Windows servers to enforce IT governance and compliance standards.
Enabled secure remote connectivity for off-site personnel via VPN infrastructure.
Experienced in Saudi Aramco cyber security compliance certificate standard. C E R T I F I C A T I O N S
Currently Pursuing CCNP
Cisco Certified Network Associate (CCNA)#
CSCO11663219
Microsoft Certified Professional (MCP) #
6403063
Microsoft Certified System Administrator
(MCSA) #6403063
Microsoft Certified Systems Engineer
(MCSE) #6403063
Computer Hardware and Network
Engineering
E D U C A T I O N
Bachelor of Business Administration
(BBA) Annamalai University, Tamil Nadu,
2001
Diploma in Information Technology JIIER
Council, Tamil Nadu, 2007
B.Tech. in Information Technology Indian
Institute of Engineering, 2010
S O F T S K I L L S
High Business Ethics
Inspirational Leadership
Excellent Communicator
Analytical Problem-Solving
Planner & Innovator
Critical Thinker
Decision-making
P E R S O N A L D E T A I L S
DOB: 20-06-1976
Address: Cross 22, Mubarish Street Al-
Khobar, K.S. A, P.O. Box- 31952
Languages: English, Hindi, Tamil,
Kannada, Arabia (Beginner)
Customers Track, Al-Khobar Network Engineer March 2012 – July 2012
Deployed, configured, and maintained network hardware/software solutions across enterprise systems.
Resolved advanced technical challenges affecting network and computing systems in mission- critical environments.
Upgraded network and desktop software to ensure compliance, security, and user productivity.
Systematized the deployment lifecycle of network applications, including testing, documentation, and staff orientation.
Conducted diagnostics and devised corrective strategies for recurring infrastructure issues. Metals Services, Al-Khobar Network Administrator Dec 2011 – Feb 2012
Implemented Cisco routers and switches while administering real-time network monitoring protocols.
Conducted detailed evaluations of network systems, troubleshooting bottlenecks and implementing robust hardware/software upgrades.
Designed and rolled out wireless solutions tailored to dynamic business environments.
Formulated innovative technological strategies to enhance service delivery for clients.
Managed the configuration and deployment of LAN/WAN systems for seamless connectivity.
Engaged in value-added service promotion based on client requirements. Elite Solutions, Trichy, India System Engineer March 2008 – August 2010
Delivered on-site IT support for clients, primarily in educational institutions with campus- wide network infrastructures.
Deployed Windows Server 2003/2008 environments and configured core services including Active Directory, DNS, and DHCP.
Installed and managed Exchange Server 2003 and ISA firewall systems.
Troubleshot complex network anomalies and optimized router/switch configurations. Al-Yousef Est. Co., Al-Khobar System Administrator July 2005 – December 2007
Administered comprehensive LAN/WAN operations across organizational units.
Performed strategic data backups using VERITAS and Windows native utilities.
Assembled custom computing systems, deploying tailored applications to meet end-user requirements.
Enabled secure file and printer sharing with NTFS and DFS configurations.
Onboarded new clients to the corporate domain, streamlining access through Active Directory provisioning.
Maintained Exchange Server environments and resolved Outlook-related issues.
Managed Active Directory sites, services, and user policies. Information Technology Interval (ITI), Al-Khobar Network Engineer Jun 005 – Dec 2005
Conducted comprehensive network audits and facilitated seamless relocations and scaling of client infrastructure.
Identified and rectified recurring network performance issues to maintain service excellence.
Deployed IT equipment and ensured safe migration of client data.
Trained client personnel to maximize the utility of new technology deployments.
Drafted detailed proposals for varied client networking projects and acted as liaison with third-party vendors to ensure project fidelity.
Modern Computers (MCSE), Al-Khobar Systems Engineer Aug 2003 – May 2004
Provided on-demand IT maintenance and emergency support to a diverse client base.
Installed and maintained network infrastructure ranging from small to large-scale deployments (3–100+ users).
Administered services such as Web, DHCP, DNS, FTP, and WINS in hybrid Windows/Linux environments.
Executed complex software/hardware upgrades and rapid-response rollouts.
Developed custom utilities and automation scripts using Perl and C for performance optimization.
Conducted both on-site and bench repairs of server and PC hardware systems.
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