Security Guard Customer Service

Jacquelene Saint Juste

Brooklyn, NY 347-***-**** *************@*****.***

Highly motivated professional with extensive experience in the customer service,Sciences Accounting and security guard and completed the test F02. Demonstrates excellent communication and interpersonal skills with the ability to interact with the public in a service-oriented manner. Observant and detail-oriented with decision-making skills. Utilizes critical thinking and good judgment to escalate conflicts and solve problems in fast-paced work environments. Collaborates well within a team

Education

High School diploma

2005-2010 Institution la Grenoble Haiti

2010-2011: collège d'application pédagogique Haïti

2014-2018: INUKA University Sciences accounting attestation

Completion Confronting sexual harassment tools And strategies Certificate -July 2024

Inventory management and procurement certificate-July 2016

STAR Security Group CORP:

Security Guard certificate,license and F02 -march 2025

SKILLS

●Microsoft office (word,Excel)

●Google suite(Docs,Sheets, and slides)

●Languages ( French, English, and Haitian Creole)

●Compassionate, kind and patient

●Organized and dependable

●Customer service (communication, helpful)

Professional EXPERIENCE:

Docgo migrants:November 2024 to March 2025

●Salesforces Sing the clients in and out.

●Security guard

●Manage and deliver mails, Luggage…

●Handle cases for clients(ticket, Trip, School…)

●Handle and take care of food delivery

●Regularly patrol designated areas of the facility both inside and outside,to identify potential security risks and unauthorized access points

Pizza Hut: Brooklyn, NY May 2024-july 2024

Team Member

• Manage customer orders, ensuring that all orders are completed in an accurate and timely manner.

• Prepare pizza toppings and ensure all pre-made food items are adequately stocked in kitchen areas.

• Restock paper goods and condiments for customer pick-up.

• Clean tables in dining area and thoroughly clean and sanitize the kitchen.

• Check the freshness of ingredients and verified that all orders met quality standards before delivery.

• Maintain all guidelines for safe food handling and sanitation.

Digicel : Port-au-Prince, Haiti. November 2022-march 2023

• Customer assistance and support

• Member human resources

• Promote company items.

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