Quality Assurance, Supply Chain, testing, test strategies, UAT, end to

Samriti Sinha

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SUMMARY

Agile-focused QA Manager with 12 years of experience leading quality assurance for software development, including significant expertise in ERP systems like D365, particularly within Supply Chain Management (SCM) implementations. Proven ability to establish effective testing processes within Agile frameworks, manage test execution for complex enterprise solutions including SCM modules, and strategically plan testing, encompassing UAT coordination with business stakeholders. Strong leadership skills in fostering quality within teams and a track record of ensuring high-quality deliverables across diverse software and ERP environments, with a specific focus on optimizing SCM functionalities. Skill summary

Category Tools & Technologies

ERP, Databases and

Integration/DevOps

Dynamics 365(Three ERP implementations completed), SQL Server Management Studio, SQL Data Search, Teradata, Azure Logic Apps, Bitbucket, Putty, WinSCP (FTP Tool), XML Formatter (online), Webwise, Telemetry Real-time

Test Management and

API/Web Services Azure DevOps, HP QC 11.0, Jira, Microsoft Test Manager, Confluence documentation,Postman, SOAP UI Automation and utilities Selenium WebDriver, Maven, Bamboo, Git Bash, Jing Winnebago Inc (Feb 2024-till Date)

Role: Software Quality Assurance Manager

Responsibilities:

● Lead QA strategy and execution for RV industry Dynamics 365 ERP/SCM implementation.

● Develop and manage test plans for ERP-SCM and Finance.

● Oversee test case creation and data management for testing(functional, integration, cutover, E2E, regression).

● Manage ADO dashboards for real-time quality visibility.

● Drive integration testing between ERP and other upstream and downstream systems.

● Strategize and support UAT with RV business users for adoption.

● Plan and execute cutover testing for seamless transition with multiple mocks.

● Lead and mentor QA resources for the project.

● Track and drive defect resolution using ADO.

● Ensure QA process adherence and improvement.

● Proactively manage quality risks in the ERP implementation.

● Provide status reports on quality to stakeholders.

● Set QA vision and foster collaboration for successful project delivery.

● Empower and guide the QA team in testing efforts. Cooper Surgical Inc (June 2023-Feb 2024)

Role: Software Quality Assurance Lead

Responsibilities:

● Led QA for D365 ERP SCM implementation, with a strong focus on strategizing and supporting User Acceptance Testing (UAT).

● Developed UAT plans and coordinated closely with business stakeholders to facilitate their test execution and gather comprehensive feedback.

● Provided guidance and support to business users during UAT, ensuring effective test coverage and clear communication of results.

SanMar Corp, May-2018 to June-2023)

Role: Senior Software Quality Assurance Analyst

Responsibilities:

● Led Dynamics 365 ERP QA efforts, including production launch, hypercare, and hotfix testing.

● Developed and executed Selenium/Java BVT automation, significantly reducing testing time.

● Oversaw integrations (XML mapping, D365 field comparisons) and WMS domain testing.

● Conducted comprehensive functional, regression, cutover, and unavailability testing, executed SQL queries for database validation.

● Managed test planning (Microsoft Test Manager) and test case design for field-level validations.

● Drove cross-functional collaboration (Dev, BA, PM, Business Users) and risk mitigation.

● Provided QA leadership for a period, including resource management and mentoring.

● Implemented process improvements for streamlined customer experience and efficient invoicing.

● Maintained project/team dashboards and provided detailed status reports to management. Achievements: Won outstanding role award – Apr 2019 – by Manager and Lead Allyis Inc (Client: Microsoft Corporation, Aug-2017 to May-2018) Role: Software Test Engineer

Responsibilities: Dynamics 365 CRM, Large scale orders, BOPIS, BORIS, xPOS, MPOS. Understand Software requirements, tracking execution plan, SQL Server Management Studio writing SQL queries, Performed Integration testing, Functional Testing, Smoke\Adhoc testing, Regression testing in Microsoft VSTS, Bug management India Experience:

Infosys Limited (Client: JCPenney Department Store Company) Mar-2009 – Jan-2011 Role: Test Analyst

Responsibilities: Understand the Software requirement and design Scenarios, Preparation of test plan, estimation, writing test case, scenarios, E2E scenarios, tracking execution plan, Log defects in HP QC 10.0, unit testing, Integration testing, Functional Testing, smoke testing, Regression testing, defect management process. Verified and validated the web-based application, Trained new joiners in the project. Peer Reviewed Test Cases. Achievements: Star Performer Award. Completed Internal certification of CPG (Consumer Packaged Goods). Successfully completed Infosys Generic and JAVA Training and Evaluation with 4.0 CGPA. 7/7 Rating in Engagement Level Feedback by client

EDUCATION: Bachelor of Engineering (Electronics and Communication) - Jun 2008, 78% - Barkatullah University Institute of Technology, Bhopal, India.

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