ABOUT ME
Dedicated and empathetic
customer service professional
committed to delivering
exceptional support experiences,
resolving issues efficiently, and
fostering positive relationships.
EDUCATION
College of the Desert /
Palm Desert /
2025
LANGUAGE
ENGLISH
WORK EXPERIENCE
Palm Springs
Jan 2023 - Present • Deliver expert product demonstrations, showcasing advanced vehicle features, cutting-edge technology, and innovative specifications.
• Communicate and demonstrate complex vehicle systems, safety protocols, and technological components to enhance customer understanding.
• Adapt and personalize demonstrations to cater to customers with diverse technical backgrounds, demonstrating patience and customer-centric service.
Palm Desert
May 2017 - Oct 2023
• Delivered personalized skincare consultations, expertly addressing client concerns with tailored product
recommendations.
• Educated clients on dermatological health, ensuring optimal product selection based on individual skin types.
• Maintained impeccable hygiene standards and adhered to strict health and safety protocols for skincare and cosmetics.
• Trained and empowered clients with professional guidance on skincare routines and makeup application techniques. SKILLS
BLS CERTIFICATION ABILITY TO REMAIN CALM AND THINK CRITICALLY IN HIGH-PRESSURE SITUATIONS
HIGH-VOLUME CUSTOMER INTERACTION MULTITASKING IN FAST-PACED ENVIRONMENTS
TIME AND TASK PRIORITIZATION
ASSOCIATE DEGREE IN
HEALTH SCIENCE
HYUNDAI & GENESIS Product Concierge / Vehicle Technology Specialist MACYS (CHANEL
COSMETICS)
Luxury Beauty Consultant-CHANEL COSMETICS
MEGAN
GAGLIANO
Desert Hot Springs, CA 92240, Desert
Hot Springs, 92240, United States
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