TIMOTHY DUNLAP
Sr. Systems Engineer
+1-901-***-**** *********@**********-****.*** Hernando, Mississippi EXPERIENCE
Remote Systems Engineer
Casa Loma College
system, working from home
Installing, customizing, configuring, and updating software, networks, and other computer systems
Ensuring network security, backing up data, and troubleshooting IT issues
Testing existing networks for efficiency and performance Training employees to securely connect and perform tasks using the deployed systems
Working in a cloud computing environment and a physical environment of two servers
Configuring AD users for SSO login to the network
Systems Engineer
Memphis-Shelby County Airport Authority
02/2023 - 04/2024 Memphis, TN
Responsible for the design, analysis and monitoring all installed systems and infrastructure
Installs, configures, tests and maintains operating systems, application software and system management tools of Provides advanced technical support for desktop, server, and networking issues
Maintains and updates physical servers, virtual infrastructure and applications, including email, VMware, database servers, and file servers
Monitors existing systems to ensure system integrity MIS Systems Administrator
Mueller Industries
02/2017 - 02/2023 Collierville, TN
Responsible for managing the AD infrastructure including 25 Domain Controllers
Managed on premises Exchange 2016 environment and email security solution, Mimecast
In charge of backup solution for corporate office and 20 remote offices using Barracuda Backup Appliance and Zerto for DR Day to day responsibilities include managing the corporate Privileged Access Management solution (CyberArk and PAM360) Duties include management of all 250 servers, physical and virtual
(Both Hyper-V and VMware environments)
Performed new server build-outs (physical and virtual) Administration, maintenance and upkeep of Exchange email servers Management of enterprise Endpoint Security (Sentinel One) Project management for planning and deployment of new technologies in support of all company systems
SSO configured for all AD users
SUMMARY
Administrator Engineer Authorized to work in
the US for any employer
KEY ACHIEVEMENTS
Cloud Migration Success
Led cloud migration reducing server
costs by 30% in 3 months.
Network Efficiency Increase
Improved network efficiency by 40%
through system optimization and regular
audits.
Employee Training Milestone
Trained 50+ employees on secure
system usage, enhancing productivity by
25% weekly.
Server Management Excellence
Managed 250 servers flawlessly,
achieving 99.9% uptime over 3-year
period.
CERTIFICATION
CCDA, CCNA, MCSE
Cisco certified design associate
Cisco certified network associate
Cisco express foundation design
Cisco IP Telephony Design Specialist,
Cisco Unity design Specialist
Novell Certified Network Administrator
(CNA) - Netware 4.1
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04/2024 - 01/2025 Sherman Oaks, CA Remote)
• Daily responsibility for maintaining the Cloud Active Directory
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EXPERIENCE
RSC Tier III Engineer
Konica Minolta
03/2012 - 12/2016 Memphis, TN
Provide Tier III escalation point and support to the 'Watch IT' Service Desk
Serve as senior consultant on network and Cisco projects and support
Convey networking expertise to all company clients Provide consulting to assist clients with network support Consult to keep supported network running securely and efficiently Network Implementation Consultant
NexTech Contractor
09/2011 - 2012 Memphis, TN
IT Manager
Lane Balance Systems
09/2010 - 09/2011 Memphis, TN
Sr. Network Engineer
Securas Consulting Group
04/2007 - 09/2010 Collierville, TN
Manager, IT and District Operations
Mo' Money Tax Services
09/2005 - 09/2007 Memphis, TN
Senior Systems Administrator
Ford & Harrison
07/2004 - 09/2005 Memphis, TN
Telcom Systems Contractor
Glotel Inc
12/2003 - 07/2004 Memphis, TN
Technical Systems Engineer
Datatec Systems
06/2001 - 08/2003 Idf
Program Manager for the IBM Aptiva and Netfinity
Solectron Global Services
11/2000 - 02/2001 Location
On-Site Lead Engineer
Taylor Communications
03/1999 - 03/2000 Location
Cryptologic Technician/Analyst
U.S. Navy
08/1989 - 10/1998 United States
TRAINING / COURSES
Course Title
Naval Technical Training Center Goodfellow
AFB
Course Title
Naval Technical Training Center Pensacola
LANGUAGES
English
Advanced
SKILLS
Acronis Active Directory BGP
CCNA Cisco Cybersecurity
EIGRP HelpDesk Hyper-V IBM
IPSec Load Testing MCSE
Microsoft Excel Microsoft Outlook
Microsoft Windows Microsoft Word
NOC SSO Switches
Symantec Unity VMWare
VMware ESXi VPN IPSecVPN
Windows 10 Router PC Hardware
Windows Servers Windows 7
Routers TCP
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EXPERIENCE
Petty Officer First Class
U.S. Navy
08/1989 - 10/1998 United States
EDUCATION
B.S. in Cybersecurity
Grand Canyon University
12/2024 Online
Currently Pursuing
B.S. in Computer Information Systems
Morgan State University
05/1999 Baltimore, MD
Network Engineering and Management
CLC Technical Institute Laurel
03/1999 Laurel
Technical in Communications Intelligence Intercept US Army Intelligence School Ft. Devens - Fort
04/1990 Devens, MA
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