Quality Control Data Entry

LISA MADRIGAL

Unicoi, TN *****

406-***-**** - **************@*****.***

PROFESSIONAL SUMMARY

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Highly-skilled phlebotomist with 25 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

SKILLS

Phlebotomy Procedures

Therapeutic Phlebotomy

Time Management

Manual and Finger Dexterity

Specimen Collection

Data Entry

Patient Confidentiality

Sharps Disposal

Medical Records Management

Quality Control Guidelines

Proper Storage Procedures

Heel Sticks

WORK HISTORY

06/2014 to 06/2023 Phlebotomist Technician

Logan Healthcare – Kalispell, MT

Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

Centrifuged blood samples as outlined in clinical protocols. Stocked phlebotomy cart or carrier with appropriate supplies. Completed proper sanitation and cleaning of equipment and work areas between patients.

Increased patient satisfaction by providing efficient and accurate blood collection services.

Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.

Maintained a clean and safe work environment, adhering to infection control policies and procedures.

Reduced patient anxiety through compassionate communication and expert venipuncture techniques.

Improved team productivity by cross-training in various laboratory tasks, including centrifugation, urinalysis, and recordkeeping. Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.

05/2008 to 04/2014 Phlebotomist

LabCorp – Conifer, CO

Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Completed proper sanitation and cleaning of equipment and work areas between patients.

Centrifuged blood samples as outlined in clinical protocols. Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie. Used personal protective equipment correctly to protect coworkers and patients. Tracked collected specimens by initialing, dating, and noting times of collection. Stocked phlebotomy cart or carrier with appropriate supplies. Packaged and shipped specimens to central lab daily. Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture. Participated in continuing education programs to stay up to date on new technologies and procedures.

Organized daily work based on collection priority. EDUCATION

06/1987 High School Diploma

Benjamin Franklin High School, Los Angeles Ca - Highland Park Los Angeles Ca

Contact this candidate