Customer Service Representative
Resume:
Cynthia A. Borowski
**** *’Connor Dr.
River Grove, IL 60171
****************@*****.***
OBJECTIVE:
To work as a team member of a company. Well organized, professionally trained, wide knowledge in many fields.
EDUCATION:
Sawyer Business College, with honors, 1976
Notre Dame High School, 1974
EXPERIENCE:
ACS Fitters – Chicago, IL
2020 – Current
Title
Description
RTA – Chicago, IL
Dates
Customer Service Representative
Inbound call center to advise customers how to use CTA, PACE and METRA systems in Chicago and surrounding areas.
Kmart Corporation – Des Plaines, IL
07/2008 – 02/2009
Customer Service Representative
Cashier, inventory, returns and knowledge of products available for consumers to have a pleasant shopping experience.
Castle Credit Corporation – Chicago, IL
10/2002 – 06/2008
Customer Service Representative
Verification of credit applications, mortgages, land ownership and employment. Assisting representatives and consumers with purchasing water treatment systems and vacuums.
G.M. Goldman & Associates – Lincolnwood, IL
02/2001 – 08/2002
Administrative Assistant
Customer service for insurance broker. Assisting in licensing agents with different insurance companies, knowledge of long-term care and annuities insurance. Issuing policies to suit consumer’s needs.
Self-Employed – Chicago, IL
Health Care Provider
1999 – 2000
Crawford Supply/Paragon Supply – Morton Grove, IL
02/1996 – 02/2000
Office Manager
Assisting in hiring staff, customer service, payroll, accounts receivable, accounts payable, collections and inventory control for contractors and consumers. Knowledge in plumbing, heating, air conditioning and water treatment products.
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