Data Entry Customer Service

Porsche Aremia

Remote *************@*****.*** 810-***-****

Professional Summary

Detail-oriented and reliable customer service professional with 10+ years of experience supporting teams and managing high-volume data across software platforms. Skilled in data entry, quality assurance, and process documentation. Seeking freelance or part-time remote data entry roles where accuracy, speed, and confidentiality are key.

Core Skills

Data Entry & Quality Control

Microsoft Excel (basic to intermediate)

CRM Software: Zendesk, Salesforce, Freshdesk (basic)

Remote Collaboration: Zoom, Skype

Project & Task Management: Trello

File Management & Documentation

Typing Speed: 70+ WPM

Professional Experience

Bartender / Manager - Loc@l - Clawson, MI Jan 2025 - Present

Created and maintained spreadsheets to track inventory and orders

Monitored social media reports and engagement, assisting where needed

Studio Manager - Full Send Studios - Hybrid Apr 2022 - Present

Maintained accurate records of client interactions and service issues using CRM software

Conducted routine data audits, flagging inconsistencies for correction

Entered and maintained updated customer profiles

Organized teams to build set designs for video shoots

Scouted locations to align with specific client needs and vision

Recognized for attention to detail and consistent ability to meet tight deadlines

Branch Relationship Banker - Huntington Bank July 2016 - Feb 2018

Delivered exceptional customer service while handling a wide range of banking transactions and inquiries

Opened and maintained checking, savings, and loan accounts for individuals and small businesses

Educated customers on digital banking tools and financial products to support their goals

Assisted with daily branch operations including balancing cash drawers, preparing reports, and ensuring regulatory compliance

Consistently met and exceeded referral and sales goals through needs-based conversations

Education

Associate of General Studies

Mott Community College – Flint, MI, USA

Sample Work

https://docs.google.com/spreadsheets/d/1-OJm3D9TxZ02oRhZj5Y3sI0kMvfeDu1ZwP956Dj2CBI/edit?usp=sharing

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