Pharmacy Technician Operations Manager
Resume:
Ajay Bhim
Brooklyn, NY *****
************@*****.*** linkedin.com/in/ajay-bhim-392174364 Summary
Detail-oriented and certified Pharmacy Operations Manager with over 5 years of experience at Walgreens, demonstrating progression from Pharmacy Technician to management. Proven ability to enhance pharmacy workflow, train staff effectively, and implement policies improving both employee workload and patient care. Possesses a Bachelor of Science in Biology and Chemistry and holds key certifications including PTCB and APhA Immunization. Seeking to leverage operational management skills and clinical knowledge in a challenging pharmacy leadership role.
Work Experience
Walgreens Brooklyn, NY
Pharmacy Operations Manager July 2021 – January 2025
● Assisted the Pharmacy Manager in overseeing daily pharmacy operations, ensuring efficient workflow and adherence to regulatory standards.
● Developed and implemented operational policies focused on optimizing technician workload and enhancing patient care protocols.
● Trained, mentored, and supervised pharmacy technicians, fostering skill development and ensuring competency in dispensing and patient interaction.
● Contributed to creating a positive work environment through proactive policy adjustments and staff support initiatives.
● Managed inventory levels and operational logistics to ensure medication availability and smooth pharmacy functioning.
Pharmacy Technician August 2019 – March 2021
● Accurately filled and dispensed prescriptions under pharmacist supervision, adhering to safety protocols.
● Provided patient consultations regarding medication administration and potential side effects, operating within the technician scope of practice.
● Administered patient immunizations according to APhA certification standards and company protocols.
● Assisted with inventory management, insurance processing, and maintaining patient records.
Education
Brooklyn College Brooklyn, NY Bachelor of Science May 2022
● Dual Major: Biology and Chemistry
Skills & Certifications
● Certifications:
Pharmacy Technician Certification Board (PTCB) Certified
APhA Pharmacy Technician Immunization Certification
CPR Certified
National Academy of Sports Medicine (NASM) Certified
● Skills: Pharmacy Operations Management, Staff Training & Development, Workflow Optimization, Policy Implementation, Patient Counseling, Prescription Filling & Dispensing, Immunization Administration, Inventory Control, HIPAA Compliance, Customer Service.
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