Customer Service High School
Resume:
TM
OBJECTIVE
To work in an environment that will mesh well with my dedicated attitude as well as improve the skill sets, I already have. I believe in the importance of knowing how to maneuver and adapt in all needed situations.
SKILLS
● Exceptional experience in high quality fast paced Customer Service
● Dynamic communication, verbal, written and presentation skills, fast learner
● Determined, hardworking, exemplary leader and coordinator, positive and productive attitude
● Keen ability to pay attention to detail
TAYZEION MCCARTY
5231 SOUTH 14TH WAY PHOENIX, AZ 85040 480-***-****
*********@******.***
EXPERIENCE
HARVEST OF AVONDALE/TRULIEVE • DISPENSARY AGENT
December 2022 – September 2023
● Greet all customers in a positive and professional manner.
● Provide exceptional customer service while accurately entering and processing 70-100 customer information/ transactions in a day.
● Quickly and precisely handle cash and debit transactions while maintaining a balanced cash drawer.
HARVEST OF AVONDALE/TRULIEVE • RECEPTIONIST
December 2022 – September 2023
Greet all customers in a positive and professional manner.
● Maintain quality customer service by establishing and enforcing company standards and
handling customer inquiries or complaints.
● Verify patient's allotment and ensure they are eligible to make purchasing using the state
system.
● Participate in ongoing education and professional development as needed.
● Adhere to all Cannabis laws
● Additional duties as assigned by management
DIAL AMERICA USA • SALES REPRESENTATIVE
NOVEMBER 2018 – DECEMBER 2022
● Answered and managed large volume of inbound and outbound calls
● Performed data entry; opened and maintained customer accounts by recording account information
● Provided accurate, valid, and complete information by using the right methods/tools
● Answered client or customer questions about properly using or accessing a product or service
● Resolved product or service problems by clarifying customer’s complaint, determining the cause of the
problem: selecting and explaining the best solution to solve the problem; expediting correction or
adjustments; following up to ensure resolution.
● Achieved daily goals to meet the department’s budget and program goals
EDUCATION
GENERAL STUDIES• MAY 2018 • SOUTH POINTE HIGH SCHOOL
My entire high school career was spent going to South Pointe High School. I participated in all four years of Student Government, helped plan pep rallies, youth outreach & basketball, while maintaining a 2.9 GPA.
VOLUNTEER EXPERIENCE OR LEADERSHIP
STUDENT GOVERNMENT, SOUTH POINTE HIGH SCHOOL 2014-2018
I was an active member in South Pointe’s Student Government from a Sophomore until Senior year. I was fortunate enough to be elected to run for class president twice and gracious enough to win Junior Class President. In these three years I was able to enhance my leadership and organization skills. I planned Homecomings, Fundraisers and Tailgates. I also handled money and time sheets and participated in youth outreach in our community.
REFERENCES
COURTNEY CHAPREE • Former Supervisor at Trulieve Dispensary
Working under the leadership of Courtney during my time at Trulieve was very developmental to my professional skill set. Constantly pushing me to soak up as much knowledge as I can, Courtney continuously encouraged me to expand my cannabis literacy, as well as held me to the standard of a floor leader.
TAHARA LEE • Family Friend/Adjuster at EMA Risk Services
A longtime friend who I met during my time while working at Dial America USA. Tahara has always been a good team player and speaks highly of the power of sharing information. Tahara and I collaborate often, as she runs a small business.
BRY’KARA EVANS • Family Friend/Former Year-Up Advisor
While I did not complete a full contract with Year-Up, I did meet Bry’kara while volunteering for youth outreach at one of their recruiting events. I immediately connected with Niy afterwards and we spoke about what can be done with the youth of South Phoenix. Niy runs a small business as well as a non-profit.
Contact this candidate