It Support, Cybersecurity, Software Development
Resume:
Daniel
Yadgaroff **** Crescent Street
Long Island City, NY 11101
******.*********@*****.***
Summary
Seeking a position in Cybersecurity to build my knowledge in digital forensics, system security, and IT support while contributing to the advancement of Cybersecurity practices and industry standards.
Skills
● Understanding of secure software development principles
● Knowledge of programming languages (C++, Python)
● Experience with operating systems (Linux, Microsoft Windows, MacOS)
● Familiar with Risk Management Framework
● Basic understanding of computer networks and architecture
● Performed upgrades, repairs, and maintenance of desktop computer systems
● Strong analytical and problem-solving capabilities
● Excellent written and verbal communication skills
● Russian – native speaker
Experience
Veterans Affairs New York Harbor / Volunteer
APRIL 2023 – PRESENT, NEW YORK, NY
● Provided tier / level 2 IT support
● Resolved an average of 20 customer-reported tickets per week
● Installed, configured, and maintained windows-based workstations
(desktops and laptops)
● Imaged and deployed VA approved OS, streamlining workstation setups for over 100 employees.
Ciampa Organization LLC / Concierge
APRIL 2017 – PRESENT, QUEENS, NY
● Provided customer service to over 200 residents
● Effectively coordinated communication between maintenance crew and residents, ensuring prompt resolution of repairs and emergencies. Improved resident satisfaction through efficient problem-solving.
● Directed tenants and guests to the building’s amenities, rooftop, fitness facilities, laundry room, and parking
● Submitted daily reports to building management
Realty Depot LLC / Real Estate Salesperson
MONTH 2016 – MONTH 2017, QUEENS, NY
● Represented the office in a manner that maintains and expands positive relations with all customers, potential customers, and co-workers
● Maintained the highest level of confidentiality with all information obtained with all files being processed
Education John Jay College of Criminal Justice / Computer Science and System Security SEPTEMBER 2018 – JUNE 2023, NEW YORK, NY
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