Customer Service Substitute Teacher
Resume:
Reagan O’Shea
Summary of Skills
● Independent
● Self starter
● Goal Oriented- Personally and for the Team
Professional Experience
ESI
Deer Valley Unified School District; Glendale/ Phoenix, AZ Substitute Teacher January 2016 - Present
● Prepared every day to step in & fill in for a teacher: K- 12th grade
● Adapt easily to change
● Fostered a safe and productive learning environment
● Strive for individual productivity
● Excellent Time Management
Wells Fargo Phoenix, AZ
Home Equity Specialist March 2017- September 2018
● Established rapport with each new customer
● Prioritize daily schedule to discuss requirement doc needed to complete their application
● Communicated with colleagues to ensure customers were represented
● Followed up with customers as needed on timely basis Waste Management Phoenix, AZ November 2014- Sept 2015 Customer Service
University of Phoenix Phoenix, AZ October 2012- June 2014 Finance Advisor
USAA Phoenix, AZ June 2003- October 2012
Insurance Agent
American Express Phoenix, AZ June 2003 - June 2011
● Team Leader
● Customer Satisfaction Leader
● Leadership Path
● Customer Service
EDUCATION
Arizona State University
● Graduated May 2003
● Degree in Global Management with a Minor in Marketing
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