Program Manager Project

PROFILE

Dedicated Senior Leader with extensive experience managing complex projects and leading cross-functional teams in various industries, including IT, pharmaceuticals, and finance. Seeking to leverage my expertise and skills to excel and contribute to delivering strategic initiatives.

SUMMARY

A seasoned professional with a track record of success in managing complex programs and leading diverse cross-functional teams across various industries, including pharmaceuticals, IT, and finance.

Proven expertise in program management, vendor and supplier oversight, and budget management.

Thought leader adept at translating corporate vision into actionable strategies and adapt to change.

Excellent interpersonal and communications skills and ability to influence cross functions.

History of delivering projects under tight deadlines and a strong commitment to building client relationships.

EDUCATION

Master of Business Administration (MBA)

University of Massachusetts 2002

Bachelor of Science (Technology) - Computer Technology

University of Mumbai, INDIA 1995

Bachelor of Science (Physics)

University of Mumbai, INDIA 1991

CERTIFICATION

Project Management Professional (PMP)

2016 - 2028

Professional Scrum Master (PSM I)

2014

WORK EXPERIENCE

Senior Serialization Program Manager

Pfizer, Collegeville, PA (Remote)

3/2022 – 06/2024

Orchestrated the enterprise-wide transformation of global serialization architecture, integrating with 64 Contract Manufacturing Organizations, 205 Wholesalers/Dispensers, 18 Alliance Partners, 14 Logistics Providers, and 30 internal Manufacturing sites while ensuring compliance with various global regulations.

Successfully delivered releases, including US DSCSA regulatory reporting from SAP ATTP, and oversaw projects related to other regulatory compliance in EU-FMD, India, Russia, and China mandates.

Onboarded multiple stakeholders and partner organizations, ensuring seamless integration.

Lead the successful migration from ECC to S4HANA upgrades for Serialization data and configurations along with testing, Validation and hyper care.

Provided end-to-end support for design, development, and validation testing, also serving as the Technical SME approver.

Contributed to complex problem solving and program management.

Collaborated with stakeholders to do strategic planning for future phases along with contingency, resource, budget & risk management strategy for those phases in parallel with in-flight phases.

Collaborated with 15+ cross-functional teams & managed stakeholders spread across geographical boundaries

Senior Program Manager

Bristol Myers Squibb, Princeton, NJ

7/2016 – 12/2021

Serialization Program Management:

Managed multimillion-dollar SAP Serialization projects, fostering cross-functional alignment and communication.

Successfully transitioned and onboarded over 15 CMO/LSPs to SAP ATTP/ICH, reducing licensing costs.

Lead the successful migration from ECC to S4HANA upgrades for Serialization data and configurations along with testing, Validation and hyper care.

MES Program Management:

Oversaw the development and global rollout of an enhanced Manufacturing Execution System (MES) across multiple global manufacturing sites.

Strategic Project Leadership:

Led strategic projects within SAP Supply Chain, SAP Serialization, Manufacturing MES, Biologics, & operations domains through the complete project lifecycle - initiation, planning, design, development, testing & hyper care support.

Managed complex cross-functional teams and projects.

Senior Director

Indus Foundry Systems Inc. Greater New York City Area

11/2002–5/2016

Spearheaded account management and risk mitigation strategies for key client accounts, ensuring high client satisfaction.

Managed a growing distributed team and was responsible for project lifecycles.

Contributed to significant revenue growth and managed strategic clients.

Managed projects from design to pre-sales support, including crafting RFP responses and handling SOWs and MSAs.

Senior Program Manager

Morgan Stanley, New York, NY

4/2011 – 5/2015

Oversaw a $50 million high-impact strategic program addressing data compliance, managing program roadmap, scope, and budget.

Managed cross-functional project teams and contributed to standardizing processes/methodologies following a merger.

Contributed to developing a SCRUM-based Agile project management methodology tailored for the Wealth Management division.

Senior Enterprise Architect/ Project Manager

Bank of America, Princeton, NJ

3/2010 – 3/2011

Designed and delivered a business process framework to integrate customer data and improve operational efficiency during the Bank of America-Merrill Lynch merger.

Managed geographically distributed cross-functional teams and projects.

Utilized various tools and methodologies to facilitate project success.

Senior Program Manager/ Account Manager

The Markets (now a S&P Company), New York, NY

2/2004 – 9/2010

Led an account transformation, elevating vendor status and increasing revenue significantly.

Ensured successful project deliveries, providing weekly status reports to senior leadership.

Managed stakeholder contact, engagement, risks, and delivery expectations.

Senior Architect

Verint Inc., Wakefield, MA

2/1998 – 9/2002

Senior Technical Consultant

HCL America Inc., Sunnyvale, CA

2/1997 – 2/1998

Senior Project Lead/ Senior Programmer

CMC Ltd, Mumbai, INDIA

9/1994 – 2/1997

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