Software Engineer Machine Learning

CHRISHANA WICKHAM

Brooklyn, NY ***** 347-***-**** *****@*******.*** Linkedin: http://linkedin.com/in/chrishana-wickham-0399921b6 EDUCATION

Cornell University, Ithaca, NY Graduation May 2024 Bachelor of Engineering Candidate Major: Computer Science Relevant Courses: Object-Oriented Programming and Data Structures, Data-Driven Website Applications, Machine Learning, Multivariable Calculus, Physics II: Electromagnetism, Probability and Statistics Academic Awards/Honors: Summa Cum Laude, Cornell Ryan’s Scholars Award, Cornell John McMullen Dean’s Scholar SKILLS

Languages: Proficient in Python, Java, HTML, CSS, Typescript, Go, Javascript, MySQL, jQuery, Clojure and Kotlin EXPERIENCE

Datadog, Manhattan, NY July 2024-Present

Software Engineer, Data and Analytics Apps team

● Developed and maintained Datadog’s internal tools(NBT, DataCatalog, Metabase) used by over 8,000 employees, improving analytics workflows and reducing manual querying by 30%.

● Unified IAM permissions across cloud platforms(AWS, GCP, Azure) and launched a new AP2 datacenter, cutting access friction and accelerating internal model deployment by 15%.

● Handled on-call operations, quickly resolving incidents and leading cross-team debugging sessions.

● Utilized languages Python, React, Clojure, Kubernetes, HTML, CSS, and Typescript. Crossings Cafe and Carols Cafe, Ithaca, NY August 2021-May 2024 Barista/Hostess

● Learned how to make 10-15 complex drink recipes from memory, including lattes, smoothies, refreshers, and espresso drinks

● Successfully multitasked and served 30-40 customers daily across the cash register and making drinks. Splunk, San Francisco, California September 2023-December 2023 Software Engineer Intern, Logs Observer Experience team

● Creating a new incident response tool in Splunk Observability Suite used by 170 clients with APM, RUM, Synthetics, Logs, Metrics, Tracing, etc.

● Designing and deploying systems using Kubernetes, Gitlab,, AWS, React.js, Java, Javascript, and Node.js.

● Collaborated with multiple engineers and business units, forming communication and teamwork skills. Shipt, San Francisco, California June 2023-August 2023 Backend Software Engineer Intern, Shopper Efficiency team

● Created and implemented a GET, PUT, and DELETE endpoint for a new bundling rules datatable for RESTful JSON API Development.

● Designing, developing, reviewing, testing, and deploying backend systems using Go, Docker, PostgresSQL, Postman, Kubedashian, Git, etc.

● Collaborated and scheduled meetings with experienced engineers, expanding technical knowledge and teamwork skills over a 10 week internship.

● Enhanced order assignment efficiency by 40% by enabling selective bundling based on criteria like metro, order type, retailer, and time. Uber, Manhattan, NY May 2022-August 2022

Software Engineer & Product Manager Intern, Uber Eats team

● Created and led meetings with engineers and product designers to plan project tasks and content, managed milestones using JIRA tickets.

● Used Go, Kotlin, and Java on IntelliJ IDEA for project to build new “Forgot Plus Card” screen after driver selects the Forgot Plus Card cancel reason, multitasked Android and Backend work over a 12 week internship.

● Resolved the 70% incorrect cancellation reason rate of drivers, urging them to choose correct reason for canceling by adding followup screen LEADERSHIP

Under-Represented Minorities in Computing, Tutor August 2020- May 2024

● Tutored students that were new to coding at Cornell University by assisting with homework and exam preparation for CS classes.

● Implemented evening study sessions that resulted in mentees passing their courses and landing internships. Cornell University Computing and Information Science, Undergraduate Teaching Assistant August 2023-December 2023

● Teaching Assistant for [INFO 4240] Designing Technologies for Social Impact class, learning technical, leadership, and teamwork skills.

● Holding office hours, grading assignments, conducting lab sessions, and teaching students in the class. PROJECTS

Pantry Pal Website Group Project Full Stack Developer January 2023-May 2023

● Designed a user-friendly website that generates a list of recipes based on user-inputted ingredients, ranked from highest to lowest rated.

● Implemented functionality for users to like or dislike recipes, allowing the website to dynamically update the recipe list based on user feedback.

● Utilized HTML, CSS, and Javascript for front-end development, while employing Python Flask and JSON for the backend API.

● Created a MySQL database to store recipe data, used Git to facilitate group changes, merges, and effective collaboration. Chrishana’s Nails Website Project Web Developer Summer 2021

● Used HTML, Javascript, jQuery, and CSS to build a website where clients could see nail designs, prices, and contact info, increasing business’s incoming bookings by 60%.

● Communicated effectively with customers through email, text, or instagram to set appointments and create clients’ designs. ADDITIONAL ACTIVITIES

Society of Women Engineers August 2020- Present

National Society of Black Engineers August 2020- Present

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