Customer Service Team Member

Location:

Midlothian, TX, 76065

Posted:

June 15, 2025

Contact this candidate

Resume:

Tony Cooley

Blends academic training in economics and business administration with

hands-on experience in sales and operations support to offer employers a track record of delivering on tasks accurately, efficiently, and quickly. Known for providing best-in-class customer service and communications in a variety of business settings. Known for creation and implementing training that expands team member capabilities and instructs users on system utilization/ improvement.

104 Sewell Ave

Midlothian, TX 76065

469-***-****

tonycooley2gmail.com

EXPERIENCE

Brenntag Southwest, Lancaster, TX -

Production/Warehouse Supervisor

3/2022-Present

Supervise a team of seven employees doing various task from loading bulk tankers, filling totes and drums, picking and loading completed routes to meet customer orders. First aid /Cpr certified. Creating batch tickets for employees to fill orders. Creating the daily shipping log tracking the tons shipped for day and year to date. Assigning tasks to employees to meet the daily task for best efficiency for the team . Completing daily area inspections ensuring that the warehouse and inventory are safe and clean. Bill out bulk tankers and box vans verifying that all hazardous and non hazardous protocols are followed to companies and D.o.T. rules and regulations. Manage hourly employees payroll and vacation. Operate light industrial trucks

(forklift).

International Paper, Waxahachie, Tx. - Shipping /

Utility

07/2013 - 2/2022

Translate the production schedule to a shipping schedule to ensure on time delivery with the highest safety and quality control. Operated a Powered industrial trucks to load road trucks and pull orders from the production lines. Verified orders have been produced complete and loaded into the correct truck.

Baler operator, strapper operator, tally operator, stacker operator, clamp truck operator, control room operator, back up shipping lead, safety committee team member.

Magnablend, Waxahachie, Tx. — MIx Plant Operator

01/2013 -07/13

Translated and assembled business requirements into detailed, production-level technical specifications, detailing nes features and enhancements to existing business functionality. Following detailed instructions for mixing and blending together a wide variety of chemicals. Using pneumatic pumps, high pressure lines, and directional valves to blend the materials to specifications. Tex-Corr, Waxahachie, Tx- Control Room Operator

06/2010 - 01/2013

Operate a Fosberg and Marquip corrugator. Manage operating procedures and a 16 person crew. Control the production process using computer and manual valves to regulate flow rates of steam and starch through the proper valves and lines. Manage all out- going finished products to ensure proper amounts and quality are to the customer specification.

SKILLS

Operate most heavy

machinery.

Read blue- prints and

schematics.

Operate microsoft word,

documents, excel

Texas driver license

Troubleshoot industrial

mechanical and electrical

issues

Professional Reference: