Software Applications Health Care

Flat no ***, Dhanvee Meadows

Alkapur -****** .,Email id:*************@*****.***

Home: +91-801*******

Veerendra Pottennagari

Profile

Over 13 years of IT industry experience encompassing a wide range of skill set, roles and industry vertical and 2 years experience in Scrum and PI planning.

Extensive experience with analysis, estimation, design, development, support and implementation of software applications and software projects for Insurance industry.

Proficient in analyzing and translating business requirements to technical requirements and architecture.

Good Analytical, communication, interpersonal skills, self-motivated, quick learner and an excellent team player.

Knowledge of the SDLC Processes involved in a CMI Level 5 company.

Proficient in programming languages like COBOL, CICS, JCL, DB2,IMS DB,IMS DC VSAM,Easytrieve and expertise in Mainframe tools like Endeavor, Xpeditor,Batch/Online Debug(IBM) Panvalet, File-Aid, File-Master PLUS, Spufi, QMF, Changeman,OPC,IDMS, SAS.

Participated in all phases of SDLC with a good emphasis on Analysis, Design, Development,Testing and Production Batch support,vision plus .

Strong skills in DB2 database, Cobol,JCL,Vsam, IMS DB, IMS DC and CICS.

Extensive Experience in IBM system z OS & Mainframe technology.

Own the responsibility for coordination between Onsite and Offshore for the delivery tasks.

Involved in standardizing and automating several manual processes.

Good communication skills, interpersonal skills, self-motivated, quick learner, team player.

Proactive, Dedicated and Enjoy Learning New Technologies and Tools.

Trained in Scrum alliance and certified in Safe 4 for practioners with extensive knowledge Scrum and PI planning, additionally trained in in Java Basics and AWS cloud services.

Skill Set

RDBMS: DB2, MS Access 2000

Languages: COBOL,JCL, REXX, Ezytrive,MICROFOCUS COBOL

O/S: Windows NT/2000 Server, ZOS,MVS

Processes: IBM’s QMS (Quality Management System)

Mainframe tools : JCL,CICS,VSAM,COBOL,DB2, IMS DB, IMS DC, SAS, IDMS

Tools & Utilities:ENDEAVOR, CHANGEMAN, OPC, FILE-AID,FILE MASTER PLUS, XPEDITOR, SPUFI, QMF, CA7, PANVALET.

Domain Knowledge:Health Insurance, Health Care and Retail

Education:

Bachelor’s in Chemical Engineering - 2009, Sri Venkateshwara University (SVUCE),Tirupathi, India,

Professional Experience

Jul 2022 – Till Date, Technical Lead/Mainframe Technical/functional Consultant Capgemini India PVT LTD India

Wells Fargo-(Consumer Lending) – Plastic issuance is the system of record for wells fargo consumer and business ATM, debits and also supports VISA payment tokenization processes.Issuance and maintenance are its primary functions.ATM cards are used to access account funds via an ATM machineand also can be used as point of sale payment method.A point of sale payment is similar to using a credit card, except a payment is withdrawn directly from the checking account linked to the card.Pre paid cards like debit cards can be used as pioint of sale payment method and withdraw directly from an account linked to the card .PI stores card information only.

Technically supported the projects in Plastic issuance of consumer lending.Maintenance of issuance cycles and development of cics, cobol, IDMS and DB2 for debit and atm cards Issuance.Involved in crucial projects of cics listeners and premier cards which issues cards on request.

Translate customer requirements into formal requirements and design documents and establish specific solutions

Responsible for providing a comprehensive solutions for cards and settlement requirements

Providing a design for the new requirements and optimization for better performance of batch

Responsible for effective communication for the onshore clients, PO and Scrum master.

Driving the projects in PI planning and active participation in trains.

Involved in complex projects coding and execution of card listeners in cics and MQ, Cards issuance and maintenance process.

Responsible for maintaining batch cycles to balance the workload and enablement of cards issuance.

Involved in extracting dates from IDMS databases and writing new called routines in cobol.Cobol conversions.

Worked in vision plus on achieving the accurate date when called from cobol

Environment: Cobol, JCL, IMS DB, IMS DC, DB2,IDMS, REXX, OPC, Changeman, Filemanager, Debug, SAR,Endeavor.,vision plus

Team Size : 10

Jan 2019– Jul 2022, Technical Lead/Mainframe Technical/functional Consultant Legato Health technologies PVT LTD. India

Anthem, Inc. is an American health insurance company founded in the 1940s, prior to 2014 known as WellPoint, Inc. It is the largest for-profit managed health care company in the Blue Cross and Blue Shield Association. It was formed when Anthem Insurance Company acquired WellPoint Health Networks, Inc., with the combined company adopting the name WellPoint, Inc.; trading on the NYSE for the combined company began under the WLP symbol on December 1, 2004. On December 3, 2014, WellPoint changed its corporate name to Anthem Inc.

Technically supported the projects in ISG such as California State subsidy, Grace letters on Individual and Small group. WGS-DNR and Indiana state reporting (Split billing functionality). Calcobra and Overage dependent defects/issues .Membership ID cards and renewals . Supporting activities on Eform, Release gates. Guiding team as functional consultant on both ISG and WGS Billing and Enrollement and has done best to my knowledge.

Translate customer requirements into formal requirements and design documents and establish specific solutions

Responsible for leading a project team in delivering solution to our customer in the Health care sector.

Lead the team of 7-8 people and delivered the code with utmost efficiency.

Responsible for effective communication for the onshore clients, PO and Scrum master.

Driving the projects in PI planning and active participation in trains.

Thorough knowledge on ISG and WGS Enrollment and Billing.

Conducted the mainframe training sessions for new joiners-ASE’s into the organization.

Environment: Cobol, JCL, IMS DB, IMS DC, DB2,SAS, REXX, OPC, Changeman, Filemanager, Debug, SAR,Endeavor.,vision plus

Team Size : 14

May 2018– Jan 2019, Consultant/Mainframe Developer Deloitte Consulting INDIA PVT LTD. India

Anthem, Inc. is an American health insurance company founded in the 1940s, prior to 2014 known as WellPoint, Inc. It is the largest for-profit managed health care company in the Blue Cross and Blue Shield Association. It was formed when Anthem Insurance Company acquired WellPoint Health Networks, Inc., with the combined company adopting the name WellPoint, Inc.; trading on the NYSE for the combined company began under the WLP symbol on December 1, 2004. On December 3, 2014, WellPoint changed its corporate name to Anthem Inc.

Technically supported the projects in ISG such as Clinical Annual benefit corporation (calculation of engagement credit report, Finance account transactions- Balancing of incorrect accounting transactions, Broker commission feed-Sending the counts of billing premium month end counts for each members to commission. Supported major applications in Small group and Hybrid Billing.

Translate customer requirements into formal requirements and design documents and establish specific solutions

Responsible for leading a project team in delivering solution to our customer in the Health care sector.

Lead the team of 8 people and delivered the code with zero free defects.

Responsible for effective communication for the onshore and clients.

Took complete responsible on balancing ACTR ( Accounting Transactions) for specific issues in Individual.

Thorough knowledge on Small group and hybrid enrollment and billing.

Worked with SAS –cobol on calculating premiums of billing calling SAS routines from COBOL IMD db modules.

Conducted the mainframe training sessions for new joiners-Boot camp training.

Environment: Cobol, JCL, IMS DB, IMS DC, DB2, REXX, OPC, Changeman, Filemanager, Debug, SAR,Endeavor.

Team Size : 14

Aug15– April 2017, Senior Developer/Mainframe application IBM INDIAPVT LTD. India

July 2016 – April 2017, Senior System Engineer, Metlife INC, Chennai, India

Technically supporting the team for Spinco application in Metlife insurance.The objective of the Spinco project is to enable the reinsurance of US Retail (Individual Life) business to operate under separate legal entities as defined by the separation agreement between MetLife and the new company. This will involve creating two distinct environments that will support all aspects of reinsurance administration for each company. The data, systems, reporting, and all related processes will need to be separated in a way that will allow both companies to operate independently of each other and allow each company to maintain autonomy and confidentiality.

IBM is responsible for developing and maintaining MetLife SpinCo applications, which are required to send and receive proprietary data for Finance, Purchasing, Outside Processing and Commercial divisions of MetLife SpinCo. IBM offers application maintenance and enhancement services to MetLife SpinCo. IBM supports the production support activities for the MetLife SpinCo project.. As a senior system engineer for very new account, I am responsible for -

Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.

Own and deliver complex assignments and work products independently and with high quality.

Leading activities and helping team members in Analysis, design, development, testing, Implementation, Support, Maintenance and Enhancements projects.

Deliver new and complex high quality solutions to clients in response to varying business requirements

Responsible for team and the customer to provide day to day direction to the project team and regular project status to the customer. And, Timely reporting and escalation of Technical Issues/Risks.

Utilize in-depth knowledge of functional and Technical experience in Mainframe and other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer.

Responsible for effective technical communication between the project team and the customer’s business team.

Involved in Code, Test Case reviews, System testing & Pre and post implementation activities

Effective execution of Knowledge Transfer - New member.

Deliver new and complex high quality solutions to clients in response to varying business requirements

Responsible for estimation, design, overseeing development, maintenance efforts, review of work products & project tracking activities

Responsible for maintaining Spinco application and also support Remainco.

Responsible for effective communication for the clients on major issues.

Environment: IBM Mainframes,Cobol, DB2,CICS, JCL,Expeditor, Changeman, VSAM, OPC, REXX,SAR, IBM-Debugger.

Team Size : 10

August 2015 – June 2016, Senior System Engineer, Fruit of the loom, Chennai, India

Technically supporting two new applications in the account Fruit of the Loom., in distribution retail space. Fruit of the loom is a global manufacturer of quality garments for Men, Women, Kids & sports personnel. As a senior system engineer for very new account, I am responsible for -

Understanding the customer specification/issues/Requirements as told by Business Owners and involved in deliverables to exactly meet the requirements leveraging industry/domain knowledge in conjunction with IBM specific technical tools

Research, propose, implement process/system improvement and automation.

Responsible for leading a project team in delivering solution to our customer in the Retail Sector.

Deliver new and complex high quality solutions to clients in response to varying business requirements

Responsible for estimation, design, overseeing development, maintenance efforts, review of work products & project tracking activities

Responsible for 24x7 application support for any batch/online related system issues.

Responsible for maintaining Retail applications in Microfocus cobol and Cobol-Db2.

Responsible for effective communication for the clients on major issues.

Establish Quality Procedure for the project and continuously monitor and audit to ensure zero free defects.

Training and guiding new team members as senior member in team

Environment: IBM Mainframes,Cobol,DB2,CICS,Microfocus cobol,JCL,VSAM,Expeditor

Team Size : 26

Dec09 – June 2015, Team Lead/senior Developer/Mainframe application Cognizant Technology Solutions

Mar15 – Jun 15, Team Lead Country Financial Insurance, Chennai, India

Technically leading and supporting a team for the new account Country Financial Insurance.Country Financial (also known as CC Services and Country Insurance & Financial Services branded as COUNTRY Financial) is a group of US insurance and financial services companies.Financial services, including retirement planning, estate planning, investment management, and annuities have been available for more than 35 years. In more than 87 years of operation, it grew to serving clients in 14 states and offering products and services in 40 states. Country Financial and its alliances serve more than 1 million households and businesses and insure more than 1more than 1 million vehicles and a half a million homes throughout the United States. The organization currently has 2,669 employees and more than 2,000 financial representatives. My role is as follows:

Work with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents

Coordinate and communicate tasks with developers

Ensure that development is performed as per requirements

Develop implementation and test plans, build software acceptance criteria, coordinate and work with clients to oversee the acceptance and dissemination process.

Environment: Cobol,VSAM,DB2,JCL, File Aid, Panvalet

Team Size : 30

Mar 10- Jun 15, Team Lead/Developer Metlife Insurance,Chennai

MetLife is a premier company selling insurance and financial products through independent insurance agents and financial advisors nationwide. MetLife offers a comprehensive mix of products that help individuals; organizations and companies protect the things they value and profit from financial opportunities. MetLife products include auto, home, boat, life and business insurance; investments such as mutual funds, annuities, asset allocation; IRAs, investment accounts; long term care insurance; retirement plans for businesses; trust services; and surety bonds.

UCS stands for Unified Claims System. It is a claim processing system for MetLife Dental Claims. It consists of both batch and online system. The claims can enter the system from various sources like Web, ACS etc. The batch subsystem adjudicates the claims and prints the checks for benefits. The online system is used for correction and review of claims. It is also used to enter claims manually.

UCS - Dental is an application maintenance project of UCS Dental application and it follows a refined Onsite-Offshore model called Optimized Delivery model (ODM) in which effective planning, scheduling and utilization of offshore resources resulting in greater cost savings for MetLife.

Deliver new and innovative high quality solutions to clients in response to varying business requirements.

Translate customer requirements into formal requirements and design documents and establish specific solutions

Handled Multiple roles and responsibilities; Team member, TeamLead handling client Specific related activities, taking care of survey related issues, Monitoring batch and online applications in Mainframe. Taking responsibility of reviewing all the tasks done by team members which will get delivered to client.

As a Team Member, own the responsibility for coordination between Onsite and Offshore for the delivery tasks.

Analysis and preparation of Technical System Design.

Coding, unit testing and Integration of sub-modules.

Designed and developed many automation tools in Rexx which reduces the manual effort as part of client specific enhancement and development.

Conducting the design and code walkthru with in the Team.

Involved in Bug fixes and process improvements in areas of critical issues of Mainframe.

Coordinate between development, business and QA teams for the sign-off on deliverables

Status reporting, Providing estimations for short and long term projects. Conducting code walk thru with clients.

Addressing Production issues after software implementation, debugging and identifying issues and solutions.

Technical mentoring for team members

Training new joiners

Process improvement and automation

Quality processes& attending audit meetings.

Involved in standardizing and automating several manual processes.

As a Team Member, own the responsibility for coordination between Onsite and Offshore for the delivery tasks.

Environment: Cobol,JCL,VSAM,CICS,DB2,REXX, OPC, Changeman, Fileaid,Xped, SAR

Team Size : 60

Training:

Internal certifications in JCL, Cobol, Db2, AWS cloud computing

Achievements:

Received Dental Insurance Puraskar Award(Infinite Mile Award) for the Project Enhancements with zero free defects in Cognizant Technology solutions.

Received STAR 1 Award for Client Specific Enhancements Cognizant Technology solutions.

area for various enhancements and excellent production support in March 2010.

Completed Certification in Admin Dental(L1), Dental insurance, General Insurance Cognizant Technology solutions.

Earned appreciations from clients of FOTL for successfully implementing one of the critical projects in IBM India pvt ltd.

Received Applause and Spot Award for the project developments and active support in Deloitte Consulting India Pvt Ltd.

Received GO above award for being part of Associate ASE training in Legato Health technologies PVT LTD.

References:Available upon request

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