It Support Digital Marketing

SUMMARY

EDUCATION PROFESSIONAL EXPERIENCE

SKILLS

CERTIFICATIONS

*******@****.***,

*************@*******.***

AIMEN SHAHBAZ 423-***-****

GRC Specialist

I am a self-motivated and adaptable professional with a Bachelor’s degree in Computer Science and certifications in IT support, data analytics, project management, and digital marketing. With hands-on experience in governance, risk, team coordination, and operational support, I bring a strong foundation in both technical and administrative domains. I am passionate about roles in Human Resources, Cybersecurity, Business Analysis, and IT, and I thrive in remote and dynamic work environments where I can contribute to organizational success while continuing to grow professionally.

BlueCross BlueShield of Tennessee 2024 - Present Developed and maintained enterprise-wide GRC frameworks aligned with industry standards (e.g., NIST, ISO 27001, COBIT). Conducted comprehensive risk assessments, identified control gaps, and recommended mitigation strategies.

Coordinated audits and ensured compliance with regulatory requirements such as HIPAA, SOX, GDPR, and PCI-DSS.

Created and updated policies, procedures, and internal controls to support corporate governance objectives.

Monitored risk metrics and generated reports for executive leadership and stakeholders.

Supported third-party vendor risk assessments and due diligence reviews. Facilitated security awareness training and compliance workshops across departments.

Collaborated with IT and legal teams to implement and track corrective action plans.

Utilized GRC tools such as Kenna, ServiceNow GRC, or Qualys to automate risk and compliance workflows

Public Education Foundation 2024 - Present

Working with CRM database called Neon One.

Helping them with tranisitioning their database to Neon One. Updating their documents with new logo and arranging files so they are easily accessible

Helping out the finance team with a variety of tasks. Bachelors in Computer Science

2022 - 2024

Business Administration on Executive Assistance

2021 - 2022

Complex Problem Solving

Leadership and Team work

Critical Thinking

Adaptability

Task Management

Time Management

Communication

Customer interactions

Data Handling & Reporting

Recruitment & Talent Acquisition

Google Data Analytics Specialization

Google IT Support Specialization

Technical Support Fundamentals

Google Digital Marketing & Ecommerce

Specialization

Google Project Management:

Specialization

GRC Specialist

Office Assistant

BlueSky Tennessee Institute

Hixson High School

https://www.linkedin.com/in/aimen-shahbaz-147654208/ Intern

BlueCross BlueShield of Tennessee 2024 - Present Cyber Threat Management Rotation:

Analyzed and managed phishing email threats using Microsoft Defender. Assisted in identifying and mitigating security vulnerabilities. Supported cybersecurity teams in maintaining network and data security protocols. IT/Enterprise Technology Services (ETS) Rotation:

Documented technical procedures and created user guides. Assisted with analyzing business processes and supporting IT project management efforts. Collaborated with cross-functional teams to understand the business side of IT operations. Infrastructure Rotation:

Gained hands-on experience with ticketing systems for managing technical support issues. Provided support in resolving hardware and software infrastructure problems. Worked alongside infrastructure teams to streamline ticketing and issue-tracking processes.

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