Customer Service, Digital Marketing, graphic design
Resume:
Hello
Samantha Starkey
Mansfield, Texas 76063
*****************@*****.***
Skills
● Customer Service
● Leadership & Team Management
● POS System
● Multitasking in High-Volume Setting
Experience
July 2019 - PRESENT
Starbucks - Shift Manager
● Led and coached 8+ baristas, ensuring consistent quality to corporate standards.
● Understanding bottlenecks and making changes where needed
● Keeping the job fun for others while getting tasks done
● Built strong customer relationships that contributed to repeat business and positive store reviews.
MArch 2017 - March 2019
Waba Grill, 9535 Valley View St, Cypress, CA 90630- Manager
● Focused on maintaining speed and quality
● Ordering to par prepping when needed
● Maintained customer connections
Education
August 2024 - Present
Arizona State University
Achieving the Dean's List while being a full time student studying graphic design August 2017 - June 2019
Fullerton Community College
While maintaining grades I participated full time as a track athlete for two years while in community college.
Certifications & Awards
● Dean’s List Fall 2024
● Digital Marketing May 2025
2
● Digital Ads Specialist May 2025
● Intercultural Skills May 2025
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