Customer Service Claims Adjuster
Resume:
Rachel G. Menier
**** ********* *****, ****** **** FL 32073
603-***-**** – ****.******@*****.***
EDUCATION
Souhegan High School Amherst, New Hampshire
Completed in June 2011
Bachelor of Arts in Criminal Justice Completed in May 2015 Keene State College Keene, New Hampshire
National Investigative Training Academy
Class CC license Completed in March 2022
American Insurance College
6-20 Claims Adjuster Completed in April 2025
Other license:
● Class C license
● Resident Insurance license 0620- Adjuster- All lines EXPERIENCE:
Supplemental Instruction Leader of Logical Argumentation August 2013- May 2014
Keene State College
● Held and facilitated academic support study sessions for a total of 30 students in Logical Argumentation
● Clarified and reviewed college course content.
● Attended instructional training throughout the semester
● Created and maintained a collaborative learning, student-centered environment during each group study session.
● Received the recommendation and support from faculty
● Scheduled weekly group study sessions for students.
● Facilitated discussion among students.
● Modeled learning strategies to assist students in improving their study skills.
● Created weekly exercises and study guides to improve retention of course content.
● Presented at a college workshop series on Study Strategies for You, 10.12.2012
● Utilized “Blackboard”, a web-based course management and delivery software application widely used by faculty to engage students in the learning process.
● Attended the course class and served as a model student and class assistant. Dunkin Donuts
Shift leader
● August 2009-2014
● Customer service and satisfaction.
● Cashing out the register and keeping appropriate accounting.
● Washing and sanitizing all dishes, and surfaces in the building.
● Preparing food including individual orders for each customer. Manager May 2014- 2017
● Oversee crew during shifts.
● Make sure jobs get completed with high standards.
● In charge of making sure everything is done correctly.
● Held responsible for my crew and fixing any mistakes that have been made. Food and Beverage
Amherst Country Club July 2017- November 2017
● Customer service
● Bartending, beverage cart
● Working the grill and fryers
● Set up for, and work as a bartender at events
Food and Beverage Manager
Amherst Country Club
March 2018- August 2020
● Creating a comfortable work environment
● Creating a convenient schedule for all employees
● Making sure everything gets done correctly and efficiently
● Training all new staff members on proper procedures
● Correcting any problems that occur
United States Postal Service
October 2020 - December 2021
● Career employee - Clerk
● Sorting and distributing originating and destinating mail
● Maneuvering pallet jacks to pull mail at proper time for for the trucks
● Scanning sacks of mail as priority to then be placed in cans for airmail Veracity Research Company
April 2022 - April 2025
● Surveillance investigator
● Covert video, stationary surveillance, mobile surveillance
● Neighborhood canvas
● Report writing
INTERESTS/ACCOMPLISHMENTS:
● Dependable worker
● Take on the responsibility of working any available hours.
● Willing to train new staff when needed.
● Collaborate well with others and capable of working independently.
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