Service Representative Customer
Resume:
Tobi Mustapha
Oakville, Ontario
***********@*****.***
OBJECTIVE
Driven high school student pursuing a Customer Service Representative role, ready to apply volunteer work, cashier experience to deliver excellent customer care and assistance SKILLS
● Strong people skills and ability to communicate effectively
● Adaptive to new environments and technologies
● Knowledgeable in various technical applications and devices
● Collaborative team player, able to work independently when required
● Leadership experience from mentoring and organizing group activities
● Strong multitasking and organizational abilities EDUCATION
St. Ignatius of Loyola Secondary School, Oakville, Ontario (2021 – Present)
● On track to graduate in 2025
St. Matthews Elementary School, Oakville, Ontario (2014 – 2021)
● Graduated with Honors
EXPERIENCE
Crew Member,, Crumbly Cookie - Oakville, Ontario
January 2025 – Now
● Able to consistently work under pressure, as well as follow food and health protocols
● Effectively communicated with co-workers and customers and able to provide and help newer members.
● Developed strong organizational and multitasking skills by working in an open bakery. Cashier Volunteer, Stropemt Inc, Oakville, ON
July 2023 – September 2023
● Processed customer transactions efficiently, ensuring accuracy and friendly service.
● Handled cash, credit, and debit transactions, maintaining a balanced till.
● Assisted customers with inquiries and provided product information.
● Maintained a clean and organized work area, contributing to a positive store environment.
● Demonstrated strong time management by balancing responsibilities in a fast-paced environment.
Loyola Hawks Mentorship, Oakville, ON
Mentor September 2023 – Present
● Provided guidance and support to younger students, helping them navigate academic and personal challenges
● Organized group activities and workshops focused on personal development and academic skills
● Developed leadership and communication skills through regular interaction with mentees and staff
Babysitter, Aunt Residence, Maryland- USA
June 2023 – July 2023
● Provided dependable and responsible care for children, ensuring their safety and well- being.
● Effectively communicated with parents to understand and meet the specific needs of their children.
● Developed strong organizational and multitasking skills by managing daily schedules and activities.
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