Customer Service Store Associate

Nysia Tanks

Atlanta,Georgia 404-***-**** *********@*****.***

Objective

Reliable and adaptable professional with experience in customer service, childcare, and education. Passionate about helping others and eager to grow in a dynamic work environment. Skills

Soft Skills:

● Customer service & communication

● Time management & organization

● Leadership & teamwork

● Problem-solving

Volunteer Experience

Babysitter

● I ensure the child's safety at all times, engaging them in age-appropriate play and learning activities, preparing and serving snacks or meals, assisting with potty training or diaper changes, and maintaining a clean and organized play area.

● I also provide comfort and emotional support, follow the parents’ routines and guidelines, and monitor the toddler’s behavior and well-being throughout the day. Sunday School Teacher

Zion Hill Missionary Baptist Church – Atlanta, Georgia

● Plan and lead weekly lessons for children

● Communicate with parents and staff regularly

● Foster a safe and supportive learning environment Work Experience

Store Associate

Forever 21 – Atlanta, Georgia May /2024 – August/2024

● Provide excellent customer service by greeting shoppers, answering questions, and assisting with product selection to enhance the shopping experience.

● Maintain store presentation by organizing merchandise, restocking shelves, and ensuring fitting rooms and displays are clean and visually appealing.

● Operate the cash register efficiently, handling transactions accurately and processing returns or exchanges in accordance with store policies.

● Support loss prevention efforts by monitoring customer activity, following security procedures, and reporting any suspicious behavior to management.

Cashier

Delilah’s Everyday Soul – Atlanta, GA September 2024 – January 2025

● Provided friendly and efficient customer service in a fast-paced food service environment

● Accurately processed cash, card, and mobile transactions using the POS system

● Maintained cleanliness and organization at the front counter and dining area

● Assisted team members with food packaging, restocking, and customer inquiries Education

Benjamin E Mays High school

Atlanta, Georgia Diploma Class of 2023

Albany State University

Albany,Georgia Psychology

Extracurricular Activities & Recognition

● Varsity Tennis Team Member – Represented school in regional matches; developed discipline and teamwork

● C.L.A.S.S. Club Member – Active participant in LGBTQ+ awareness and support initiatives

● Unapologetic Black Girl Club Member – Engaged in cultural discussions, empowerment projects, and advocacy

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