Professional Virtual Assistant and Administrative Assistant
Resume:
ABOUT ME
I am proactive and resourceful professional with a Bachelor’s degree in
Economics, seeking to leverage exceptional analytical, organizational, and interpersonal skills as a Virtual Assistant. I am also passionate about contributing to dynamic and globally oriented environments that recognize and reward merit while offering opportunities for growth and career development. My experienced in human resource management has helped in problem-solving, particularly in addressing challenges related to the global economy. I have gained valuable insights into administrative and financial processes through previous roles, including tenure at the Office of the Commissioner of Finance, Nigeria.
I am eager to utilize these skills to provide high-quality support, ensure smooth operational workflows, and contribute to the success of a professional team. WORK EXPERIENCE
CHIKA JOY AGYEKUM
-DOMINIC
Date of birth: 28/06/1990
Nationality: Nigerian (Nigeria)
Gender: Female
CONTACT
GK-0919-7021 Kaidebi Ayookou
Street, Mensah Bar, Oyibi,
Accra.,
00233 Accra, Ghana (Home)
***************@*****.***
www.linkedin.com/in/chika-
dominicagyekum
+233********* (WhatsApp)
Address Computer Village Ikeja, Lagos., 00233, Ikeja, Nigeria Customer service representative
06/07/2014 – 26/10/2014
Main Duties Performed
• Assisting customer with finding suitable products or service
• Handling payment and processing refund and exchange
• Dealing with customer feedback, concerns and complaints
• Assisting the store manager with their day to day activities
• Liaising with suppliers and external companies on a regular basis. National Youth Service(NYSC)
03/01/2015 – 22/10/2015
Main Duties Performed
• Receiving and signing of mails from ministries, financial firms and other parastatals
• Dispatching of warrants, mails and files to various offices
• Receiving warrants and arranging them for the Hon. Commissioner’s signature
• Other duties that may be assigned by the Hon. Commissioner. Secretary
03/04/2016 – 10/11/2020
Main Duties Performed
• Answer phone calls in the church.
• Complete clerical tasks as necessary, including typing, filing and copying.
• Reads and responds to emails.
• Assist in planning church events.
Field Supervisor
12/03/2021 – 28/06/2021
Main Duties Performed
• Ensures that all structures are listed.
• Ensures all households are enumerated.
• Check and assist enumerators to address the challenges that may encounter
• Report any problem encountered to the District Field Supervisor Chizzy Telecom Ikeja, Nigeria
Ministry of Finance and Economic Development (Enugu, Nigeria) Enugu, Nigeria
The Divine Tabernacle of God International Accra, Ghana Ghana Statistical Board Accra, Ghana
EDUCATION AND TRAINING
CERTIFICATE
Call Operator
03/06/2024 – Current
Main Duties Performed
• Respond to incoming calls from customers and prospects
• Taking and processing orders from customers and prospects
• Following up on prospects or customers need
• Identify upselling and cross-selling opportunities when interacting with customers
• Collecting and reporting on customers feedback.
Unateus Accra
10/01/2010 – 15/06/2014 Ogun State, Nigeria
Level in EQF EQF level 6
10/01/2000 – 01/06/2006 Lagos, Nigeria
Level in EQF EQF level 3
10/01/1995 – 10/12/2000
Level in EQF EQF level 1
BSc. Economics Olabisi Onabanjo University Ago-Iwoye (Ogun State, Nigeria). General Arts Victory High School Ikeja-Lagos Nigeria Primary School Police Children School Ikeja-Lagos, Nigeria 12/10/2012 – 12/10/2012
• Training in job readiness
• Work place skills training
• Life skill training
Link https://drive.google.com/file/d/11BzPTCzyG8bGIRn2jZn0aZ6SplkCluMb/view?usp=drive_link 19/08/2013 – 17/09/2013
An intensive certificate course in marriage counselling 16/09/2024 – 04/11/2024
• Organize communication via emails and phone calls.
• Provide customer service as first point of contact.
• Organize meetings travels and accommodations.
• Manage contact lists and organize managers' calendars.
• Create and review customer spreadsheets and keep online records. Link https://drive.google.com/file/d/1CY51lrRAu8_HfLHx_zFyRjd32zaOxbal/view?usp=sharing 25/04/2025 – 28/04/2025
• Ensuring that data is only accessible to authorized individuals i.e. user authentication.
• Ensuring data remains accurate and unaltered unless by authorized means i.e. digital signatures and secure audit logs.
• Ensuring data and systems are accessible when needed i.e. secure backups. Link https://drive.google.com/file/d/1RyEoeMBP-SykgQ3O0_92sTD3GcQNAxmd/view?usp=drive_link Rovell International Certificate of Participation
Covenant Singles and Married
ALX Virtual Assistant
Nexoradigital Remote Work Cybersecurity: Policies, Practices and Protection SKILLS
INTERESTS AND AND HOBBIES
01/01/2012 – CURRENT
• Time management and multitasking
• Sound presentation and public speaking
• Computer and technical skills.
• Microsoft Office
• Ability to work in a group
My Skill
01/01/2000 – CURRENT
• Reading
• Cooking
• Singing
• Socializing
• Researching
Hobbies
Contact this candidate