Customer Service Inventory Control

Tasha Robinson

Lynchburg, OH *****

937-***-****

**************@*****.***

Professional Summary

Motivated and dependable shipping and receiving professional with over four years of hands-on experience in logistics, inventory control, and warehouse operations. Skilled in using RF scanners, managing inbound and outbound freight, and performing accurate cycle counts. Known for maintaining a clean and organized workspace, quickly adapting to new systems, and providing strong support to team operations. Proven ability to train and lead others, meet tight deadlines, and contribute to a safe and productive workplace environment.

Work Experience

Shipping & Receiving Clerk

The AZEK Company – Wilmington, OH

March 2020 – June 2024

- Accurately processed and verified incoming and outgoing shipments using JDE and RF scanners.

- Designed and maintained custom packing lists to ensure efficient order accuracy and delivery.

- Trained and mentored 10+ new employees in shipping protocols, data entry, and customer service practices.

- Supported a safe and efficient warehouse by assisting with inventory tracking and maintaining cleanliness during downtime.

Crew Member

T&T Cleaning Service – Wilmington, OH

July 2009 – December 2015

- Delivered consistent, high-quality cleaning services that contributed to a 95% customer satisfaction rating.

- Maintained a clean and orderly environment, exceeding client expectations and building long-term relationships.

Cashier & Server

Donatos Pizza – Wilmington, OH

June 2007 – November 2008

- Provided friendly, prompt customer service in a fast-paced restaurant environment.

- Helped build a team-oriented atmosphere, contributing to high team morale and smooth shift operations.

Cashier

Taco Bell – Wilmington, OH

July 2005 – September 2006

- Handled up to 150 transactions daily with speed and accuracy using POS systems.

- Assisted in onboarding and training new team members in customer service and daily procedures.

Core Skills

- Shipping & Receiving Operations

- Inventory & Cycle Counting

- RF Scanner (JDE System)

- Forklift Certified Operator

- Team Leadership & Staff Training

- Time Management & Prioritization

- Safety & Clean Work Practices

- Customer Service Excellence

- Problem Solving & Conflict Resolution

- Order Fulfillment & Documentation

Education

High School Diploma – English Focus

Wilmington High School, Wilmington, OH

Graduated: May 2006

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