Human Resources Employee Relations

PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

BR BRIANA RIVERA

Lancaster, CA 93536 818-***-**** ******.*********@******.*** Human Resources Coordinator with experience in managing different aspects of HR operations, including recruitment, employee relations, payroll, and compliance. Strong interpersonal skills combined with knowledge of HR practices. Adept at fostering positive work environments and facilitating staff development initiatives. HR Policies and

Procedures

• • Background Checks • Interview Scheduling

Onboarding and

Orientation

• • Payroll Processing Personnel Records

Maintenance

•

• Administrative Assistance • Resume Screening

January 2025 - Current

HR Coordinator

Dimondale Adolescent Care Facility Lancaster, CA Supported HR department in daily operations, ensuring smooth and efficient processes for recruitment, onboarding, and employee management

•

Assisted with the recruitment process by posting job openings, screening resumes, and coordinating interviews

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• Managed employee records, ensuring accurate and up-to-date information Coordinated new hire orientations, ensuring compliance with company policies and legal requirements

•

January 2024 - December 2024

HR Assistant

Quality Temp Staffing Granada Hills, CA

Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers

•

Managed documentation, ensuring orderly filing of onboarding materials and status adjustments

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• Conducted interviews with candidates to assess skills and fit

• Attended recruitment activities such as career fairs, and conducted class presentations Provided detailed information on roles, compensation structures and available perks to job applicants

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EDUCATION

Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information

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February 2022 - December 2023

Customer Service Representative

LF Illumination Chatsworth, CA

Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts

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• Processed orders, returns, and exchanges in an accurate and efficient manner Compiled and entered data into the SAP software and various databases to ensure accuracy and completeness in ordering and processing parts needed

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• Communicate with the Finance Department to address credit issues

• Interact with Planning and Purchasing to secure estimated ship dates

• Work with engineering and production to ensure the correct parts are sent out April 2022 - Current

Caretaker

In-Home Support Services Pacoima, CA

Interacted positively with residents to maintain good communication and resident relations

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• Inspected properties on a regular basis and managed maintenance logs

• Provided quick and effective resolution to tenant requests and complaints

• Coordinated medical appointments, errands, and social events November 2019 - December 2021

Cashier/ Sales Associate

Big 5 Sporting Goods Northridge, CA

• Operated cash register and accurately processed payments, returns, and exchanges

• Maintained inventory and store visual presentation to meet customer needs

• Used POS system to complete purchases for customers

• Assisted with training and mentoring new team members

• Handled customer complaints and inquiries in a courteous and efficient manner December 2023 Bachelor of Arts (B.A.) - Sociology

California State University of Los Angeles

August 2021 Associate in Arts (A.A.) - Sociology

Los Angeles Pierce College

August 2021 Associate in Arts (A.A.) - Administration of Justice Los Angeles Pierce College

LANGUAGE

COMMUNITY SERVICE

AWARDS

Advanced

Spanish

Native

English

LAPD Cadet Captain

Successfully completed over 500 community service hours while managing and mentoring 80+ cadets. Led groups through various physical and mental challenges, fostering teamwork and personal growth. Assisted officers in patrolling assigned streets, neighborhoods, and businesses to enhance security and deter crime. Additionally, provided guidance and coping mechanisms to cadets, helping them develop both professionally and personally.

Member of the National Society of Leadership and Success (NLSLS)

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