Help Desk Security Clearance

Brendan Mummert

Email: *******.*.*******@*****.***

Phone Number: 815-***-****

Professional History

An Information Systems Technician with over 10 years' experience in the United States Navy. I currently have a secret security clearance, and I am eligible for a TS. I am currently working on my Information Technologies associate’s degree from Southern New Hampshire University.

Summary of Qualifications

Solution-oriented IT professionals with experience in System Administration, Network Support and Help Desk services.

More than 10 years of experience in network administration and technical troubleshooting with CANES and ISNS network systems.

Knowledgeable in a wide variety of networking environments and software applications including Windows 7/10, Windows Server 2008/2019, RedHat Linux, Unix, Solaris, Sybase/Oracle Databases, and Virtualization with vSphere and vCenter.

Experience with networks utilizing Ethernet, TCP/IP protocols, LAN and WAN network topologies, and connectivity devices including Cisco routers and switches.

Effective and respected leader, capable of building highly motivated and diverse teams focused on achieving and exceeding organizational goals.

Skills

Customer Service IT Policy Implementation Data Analysis

Cyber Security Research and Analysis Risk Mitigation

IAM Level II/IAT Level III Threat Assessments Communication

Network Security Web-Based Systems Problem Solving

Leadership

Professional Certifications/Training

CompTIA Cloud+ certification completed 2024-JUN-14

CompTIA Security+ certification completed 2023-Mar-03

Certified/Qualified IAT Level II and Level III

Experience

Navy Information Warfare Command Atlantic (NIWC) Norfolk, Virginia (2022-2025)

Command Information Office (2024-2025)

As Leading Petty Office in the Norfolk area, I have installed nine wireless cell boosters, reinstalled eight wireless access points across 11 locations increasing the Navy and Marine Corps Intranet (NMCI) access, updated spreadsheets for nine circuits that provide services to the Naval Information Warfare Center (NIWC) buildings for emergency/telephone and computer services that cost over three billion per year. I also have worked with Defense Information System Agency (DISA) to troubleshoot and report issues on circuits that are causing down time for NIWC missions.

Naval Tactical Command Support System (NTCSS) Analyst IAT Level III

Provide systems engineering, development, acquisition, and life-cycle support for effective, capable, and integrated Command, Control, Communications, Computers (4) Intelligence, Surveillance and Reconnaissance (ISR), Information Technology, Information Warfare, and space systems solutions for fleet, joint warfighters, Professional Employer Organizations, Systems Command (SYSCOM), Department of Defense, and other government agencies.

Directly responsible for resolution of 400+ trouble tickets ranging from Naval Tactical Command Support System (NTCSS) disaster recovery to Information Assurance Vulnerability Alert (IAVA) installs, via the REMEDY trouble ticket system. Train/supervised and advised 12 NIWC personnel through various steps of NTCSS Proactive sustainment to include ship visits and NTCSS 3.30/3.40 health checks.

Installed and a system move with Training Network (TRANET), configuring all network components, performing disaster recovery, requesting and installing new Sybase licenses on RedHat Linux servers for CSS-Norfolk’s RSUPPLY and OMMSNG 3M System Coordinator (3MC) administrator training course.

USS Theodore Roosevelt (CVN-71) and USS Boxer (LHD-4) (2019-2022)

Qualified as Information System Watch Officer (ISWO) for Consolidated Afloat Networks and Enterprise Services (CANES) led my team during two forward deployments from (2019-2020)/(2020-2021) and one Depot Modernization Period (2021-2022) that trained, qualified, and maintenance seven enclaves for each unit, installed and updated new systems/programs, HBSS, RedHat Linux, Windows Server 2008/2019, Windows 7/10, Communication Encryption devices, Cisco Switches/Routers, TCP/IP, SMS, Ethernet, WAN, LAN, Routing, Cat-5/6 cabling, Voice and Data Communications, and Encryptions Standard using the following tools: Symantec Firewall/Antivirus, Proxy Server, Active Directory, VMWare, vCenter, Microsoft Office Suite (Word, Excel, Power Point, Access, Outlook), Microsoft Exchange Server, and WSUS. I completed the following Navy Enlisted Classification during my time:

Global Command and Control System-Maritime (GCCS-M) (Force Level 4.1) Increment 2 System Administrator (2019)

Performs installation, configuration, administration, repair, and basic operation of the GCCS-M Force Level 4.1 Increment 2 System. That includes maintains databases, establishes accounts, configures communications of system interfaces, and basic troubleshooting and disaster recovery procedures for both afloat and ashore commands.

Joint Force Air Component Commander (JFACC) System Administrator (2019)

JFACC System Administrator for Joint Standard Air Operations Software comprised of either: (1) Theater Automated Planning System; or (2) joint-service portions of Theater Battle Management Core Systems. Administers multiple databases; remotely coordinates configuration of distant systems; manages user accounts, permissions and profiles; and assists uses advanced skills in UNIX, Solaris, and TCP/1P networking to maintain a complex array of government and commercial software. I also monitor and troubleshoot data interfaces with all external systems; assist the administrators for those systems and diagnose errors down to sub-application or segment level.

Naval Computer and Telecommunications Area Master Station Pacific (2015-2019)

As a Pacific Message Center Chief Watch Officer, I lead four sections in training, qualifications, operating, and maintenance of nine Navy messaging systems for all enclaves that allowed all ship/shore units to get all message via any means. We also work closely with our outlining site to shift primary and secondary circuits in/out of house during maintenance down time or system errors. I completed the following Navy Enlisted Classification during my time:

VERDIN/ISABPS Shore Communications System Operator (2018)

Operates, coordinates and performs systems checks on the Broadcast Keying System Submarine Message Gateway (BKS SMG) equipment including VLF Broadcast Builder (VBB), Proxy CPU, red/black isolation units, URT-30 and WRR-12 digital data communications systems, Time Frequency Distribution System (TFDS), Precision Lightweight GPS Receiver (PLGR), MD-1310, MD-1315, and MD-1316).

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