Enterprise Architecture, Solution Architecture, Integration, Cloud, AI

CHARLES LEE

******@*****.*** +1-678-***-**** linkedin.com/in/cclee

Summary

Experienced Strategic Enterprise Architect with a proven history in leading digital transformation initiatives and creating comprehensive enterprise architecture frameworks.

Proven record in collaborating with cross-functional teams to align technology strategies with business objectives across diverse industries, including healthcare, finance, and government.

Adept at leveraging emerging technologies like AI, API, and Cloud Native architectures, to enhance operational efficiency and customer satisfaction.

Recognized for exceptional leadership in managing large-scale projects and fostering collaboration between technical and non-technical stakeholders.

Expertise in developing and maintaining enterprise architecture frameworks aligned with organizational strategies and objectives. Proven ability to conduct enterprise architecture assessments and develop strategic roadmaps to meet current and future technological needs.

History of managing enterprise software development projects with annual budgets exceeding $300M and directing multimillion-dollar programs successfully. Skilled in leading cross-silo architecture initiatives and enhancing customer engagements to expand technological capabilities and drive business growth.

Demonstrated success in delivering high-impact presentations and consulting services to senior leadership and key stakeholders. Strong mentorship skills, fostering talent development and collaboration among diverse teams to achieve strategic goals.

Thought leader and practitioner in AI, API, and Cloud Native architectures.

Education

Master of Science (MS) in Computer Science, Boston University, USA

Bachelor of Arts (BA) in English, Sichuan International Studies University, China

Professional Credentials

Six Sigma Green Belt

Value Driven Project Management

TOGAF Architect

Experience

Independent Information Technology Consultant

Reveila LLC, Montgomery, AL, 2024 – 2025

As an independent consultant, I specialize in guiding organizations through complex technology landscapes. My focus on Enterprise Architecture and AI implementation has empowered C-level leaders to make informed decisions, resulting in significant operational improvements and cost savings. I thrive on delivering tailored solutions that align technology with business goals.

Provided strategic consulting in Enterprise and Solution Architectures, enhancing client systems integration.

Advised C-level executives on AI implementation and multi-cloud strategies, driving innovation and efficiency.

Successfully led projects that resulted in significant reduction in operational costs for clients.

Customer Success Architect Director

Salesforce, Atlanta, GA, 2021 – 2023

Functioned as both Enterprise Architect and Solutions Architect to provide enterprise architecture advisory to Salesforce customers, focusing on the MuleSoft Platform. Strengthened customer relationships by engaging leadership teams to expand their vision beyond current use cases, exploring cross-silo architectures and enterprise-wide solutions. Guided clients to envision architectures that support future business growth. Assisted customers in assessing the organizational capabilities needed for success. Led strategic engagements, elevating discussions with leadership and enterprise architects to align with broader business objectives. While supporting a variety of large enterprises in diverse industries,

Promoted and championed API-Led Architectures through presentations, workshops, and proof-of-concepts.

Consulted on AI powered technologies and solutions like Robotic Process Automation (RPA).

Enterprise Architecture Consultant, Contract

Norfolk Southern, Atlanta, GA, 2017 – 2021

Provided consultation to IT and business leaders to develop long-term technology strategies that aligned with organizational goals. As part of this, I promoted and implemented Enterprise Architecture practices, ensuring consistency and best practices across the organization. Serving as a key member of the Enterprise Architecture Review Board, I governed the architectural decision-making process and defined technology domains while developing roadmaps that supported business objectives.

In leading strategic projects, I integrated a range of solutions from IBM, Oracle, SAP, Salesforce, and Microsoft to meet diverse technological needs. I also conducted research and led Proof of Concept initiatives to ensure the adoption of innovative technologies. My contributions extended to designing modern data centers using Oracle, IBM, and NoSQL technologies like Cassandra, enabling robust and scalable infrastructures.

Notably, I represented the company’s Architecture Review Board as the designated Enterprise Architect for SAP technologies and AI powered railway transportation management solutions. In this capacity,

I oversaw the successful migration of SAP on-premises technologies to Cloud-based S/4HANA.

Led research and adoption of emerging technologies like Machine Learning, AI-Powered Image Recognition and Process Automation, ensuring seamless transitions and enhanced system performance.

Director, Enterprise Architecture

RCG Global Services, Atlanta, GA, 2017

Provided consultancy services in Enterprise Architecture, specializing in TOGAF framework, Digital Transformation, Business Innovation, Cloud, and on-premises Technology Integrations. Delivered solutions across industries including Banking, Financial Services, Government, Healthcare, Hospitality, Retail, and Manufacturing. Defined digital strategies for enterprises of all sizes, with a focus on Digital Asset Management, Identity Management, Cyber Security, and Fraud Prevention.

Developed and implemented comprehensive digital strategies for organizations of all sizes, enhancing their capabilities in key business areas, resulting in improved operational efficiency and increased security measures.

Senior Manager, Enterprise Strategy & Architecture Consulting

Capgemini, Atlanta, GA, 2014 – 2016

Led consulting services in Enterprise Business Technologies, specializing in Digital Transformation, Cloud Architectures, Unified Enterprise Architecture, and Business Technology Integrations across multiple industries. Gained extensive experience in Cloud Architectures and Deployments. Successfully executed projects on Amazon AWS and Microsoft Azure. Mastered modern data center technologies. Defined leading digital strategies for various enterprises, focusing on Cloud native architectures, multi-Clouds integrations and Cloud applications performance tuning.

Served as the Enterprise Architecture Manager for a $1.2 billion program to design and build the Enterprise Operations Backbone for a major client, equipping the organization with a cohesive set of capabilities to enhance business operations and improve customer service.

Healthcare Solutions Architect, Contract

EngagePoint, Jefferson City, MO, 2013 – 2014

Served as the chief architect for the $200M multi-year Human Services Systems Modernization Program with the State of Missouri. Governed strategic architectures as part of the Program Architecture Council. Managed cross-functional teams, ensuring compliance with federal and state healthcare regulations, including mandates from the SSA, IRS, and CMS. Oversaw architectural governance, including SOA policies and governance frameworks. Participated in client’s program management activities to ensure successful execution and alignment with modernization objectives.

Demonstrated expertise in leading government contract projects, effectively managing complex requirements and ensuring compliance with regulatory standards while delivering high-quality outcomes.

Manager, Middleware Strategy & Delivery, Contract

Cbeyond, Atlanta, GA, 2013

Led the Middleware Technology Group, overseeing the Strategy, Architecture, and Development teams both onshore and offshore. Managed end-to-end system development using an SOA approach, leveraging open-source technologies like JBoss ESB. Ensured architectural governance, including SOA policies and compliance.

Spearheaded a Middleware Innovation Project that fostered innovative ideas and restructured development teams to adopt agile methodologies, resulting in improved project delivery time.

Enterprise Architecture Consultant, Contract

Noridian Healthcare Solutions, Fargo, ND, 2012 – 2013

Provided Enterprise Architecture consultation to the Enterprise Architecture Division of Noridian Mutual, a leading Medicare and Medicaid contractor specializing in healthcare solutions. Standardized business process models and documentation. Delivered SOA education, adoption, and governance services to enhance organizational capabilities.

Drove the implementation of agile enterprise solutions architectures by leveraging industry best practices in patient care administration, onboarding, and health plan shopping, resulting in enhanced operational efficiency.

VP, Enterprise Architecture

Bank of America, Atlanta, GA, 2007 – 2012

Contributed to enterprise-wide IT strategy, business requirements analysis, and strategic projects management. Managed architecture for critical technology domains and defined roadmaps to align IT with business goals. Coached solution architects to develop aligned business solutions and served as a technology partner to ensure the adoption of innovative technologies. Promoted enterprise architecture frameworks like TOGAF and Agile methodologies, creating best-practice guides using tools like Planning IT and IBM Rational Suite. Forecasted technology investment needs and managed SOA program activities, including governance and knowledge management.

Led IT planning, acquisition, and development of enterprise software.

Developed multi-year SOA strategy, established CMDB and standardized enterprise release process based on ITIL best practices.

Implemented test data management strategy and led workgroups of senior leaders to resolve conflicts while mentoring in company-wide initiatives.

US Navy CANES Technology Readiness Assessment Experts Panel Member

United States Department of the Navy, 2008 – 2009

Served on the Experts Panel for the U. S. Navy Consolidated Afloat Networks and Enterprise Services (CANES) Program, a $4.1 billion, 10-year program to modernize the Navy’s afloat operations network.

VP, Enterprise Architecture

SunTrust Banks (Truist), Atlanta, GA, 2006 – 2007

Led enterprise technology strategies and architectures, including standards, governance, reference architectures, roadmaps, best practices, and tools standardization. Oversaw architecture domains of Service Oriented Architecture and Risk Technologies. Prepared and presented business cases that analyzed benefits, drivers, and financial merits to justify proposed enterprise architectures, gaining buy-in from business and IT stakeholders. Served as a technology consultant to senior management and led solution architects on cross-enterprise initiatives. Participated in business process modeling and documentation using ARIS and IBM Rational Architect.

Led the adoption of Service Oriented Architecture and Enterprise Information Security Strategy.

Drove core enterprise systems transformation.

Software Developer, Engineer, and Architect

Canadian Defense Department, BackWeb Technologies, Progress Software, Concentric Visions, Esko, 1995 – 2006

Designed and programmed commercially available enterprise software products, and managed software development teams and processes.

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