Talent Acquisition Hr Operations
Resume:
Kelly Thompson
Anaheim, CA
*.********@*******.***
Professional Summary
Seasoned and passionate Professional Recruiter with 10 years of proven success in full-cycle talent acquisition, specializing in high-volume, Mid-Volume and professional-level recruiting. Adept at identifying top-tier candidates and aligning them with roles that drive both individual growth and organizational success, Known for building strong relationships, streamlining recruitment processes, and delivering exceptional candidate experiences. Collaborative team player with a background in HR operations, business ownership, and banking, offering a well-rounded and strategic approach to talent acquisition. Committed to helping people find meaningful opportunities that support their goals, while supporting companies in building strong, engaged teams.
Work Experience
Advantage Solutions - HR Internal - PRO Recruiter - 2020 to 2025
(Laid off 3/25 due to companywide reorganization)
•Took a leadership and consultative approach to hiring both external and internal professionals across multiple onsite and remote locations nationwide. Focused on key, high-impact clients in the Consumer Packaged Goods (CPG) industry; Food and Beverage, Beauty, Health and Wellness and Confections. Including major brands such as Quaker, Delmonte, Unilever Bestfoods, Tyson’s Food, Aidells Sausage, Energizer, CDS, Ulta Beauty, Sephora, Anheuser-Busch (ABI) and more. Working with various retailers, including big box grocery chains, traditional supermarkets, mass merchandise outlets, drug stores, and convenience stores.
•Supported food distribution staffing under Waypoint Food Services, ensuring the right talent was aligned with Sales, operational and service needs.
•Consistently achieved 10+ PRO hires per month, meeting tight deadlines and staffing demands across multiple locations.
•Recruiting professionals for mid-level and senior level openings.
•Interacted with the Senior TA Leadership Team on current trends, and business movement updates.
•Participated in Text recruit pilot program which resulted in faster time to fill (37% candidate engagement within 12 minutes of texting) due to automation of recruiting activities.
•Collaborated with our Talent Mobility team on a special project supporting both current and former employees seeking career growth or rejoining ADV.
Provided resume updates and personalized LinkedIn consultations to help them effectively showcase their skills and experience.
Oriented and trained new employees on ATS-ICIMS, sourcing strategies, and internal team procedures to ensure seamless onboarding and integration.
Advantage Solutions - Talent Acquisition Recruiter / PRO Recruiter - 2015 – 2019 2020 – 2025
Furloughed in 2019 due to COVID-19; rehired in 2020
Advantage Solutions - Talent Acquisition Recruiter – High Volume Recruiter - 2015 to 2019
•Engage in HV full cycle recruiting by driving the recruiting process with the hiring manager from sourcing to the offer process, and acceptance, along with On boarding, from the various screenings, (background and drug screenings etc.) and I9 process.
•Focused on key, high-impact clients in the Consumer Packaged Goods (CPG) industry; Food and Beverage.
•Working with various retailers, including big box grocery chains and traditional supermarkets.
•Built a diverse quality of pipeline by sourcing prospective candidates using propriety database systems, job boards and community based organizations.
•Review Resumes for appropriate skill sets to qualify candidates, conducted interviews and scheduled interviews with hiring mgr.
•Worked on special projects and closely with management to fill Ramp up, high volume positions.
•Responsible for identifying sources to fill positions with unique or hard to fill markets and areas
•High Call volume extends 100+ calls a day to fill HV (Part-Time), Entry-Level Positions.
•Hired +500 associates for a combination of high-volume (part-time), entry-level, mid-level and senior level roles (full-time).
•Worked on a Committee to inspire others within the company and to bring a better work place environment for all.
T & T Investments LLC - Business Co-Owner / Consultant – 2013 - 2015
•Manage and oversees documentation needed for the day to day business of a Limited Liability Company; e.g. State Registration, State Licensing, writing Promissory notes, working with Real Estate Agents and Annual Meeting Minutes.
•Balance Bank Statements using different Softwares; Excel, Quickbook.
Western Alliance Bank - FKA; Centennial Bank - Operations Manager - 2004 - 2013
•Supervised and managed the Operations and Customer Service Department.
•Trained staff on new Policies and Procedures.
•In charge of and oversees all Customer Service Reps. Transactions.
•Worked closely with EVP and BSA Compliance Officer ensuring forms are up to date and policies are being followed.
•Managed State Escheat and Stale dated Checks as well as Dormant/Inactive Accounts.
•Processes Currency Transaction report (CTR).
• Handled the process of Monthly Interest Checks and Bank Checks.
•Oversees and backs up the balancing of deposit checks using Check 21 procedure.
•Reviews and processes monthly audit reports, such as check Exceptions, Bank checks, Cash Control and New accounts; Non Business, Business, Trust and IRA accounts, and reports any findings to the Audit Committee and Board of Directors.
•Balance General Ledgers. • Processed Fed Line Adjustments.
•Managed and Processed wire Transfers; domestic and International.
•Approved all New Accounts; Non Business, Business, Trust and Individual Retirement Accounts (IRA), for complete and accurate paper work and that our Customer Identification Program (CIP) has been completed on all accounts.
•Coordinated and implemented new products and services for the opening of a new Member Service Branch.
•In charge of organized special events, such as “New Member Orientation” and Lunch N Learn seminars.
•Orientated New Employees to the network; teller #’s, setup passwords and ID’s.
•Handled ATM and Visa Fraud claims, inquires, troubleshooting and processed Visa Adjustments.
•Conducted out bound calling for marketing purposes.
Skills
•TA-PRO, High Volume and Full Cycle Recruiting, from sourcing, interviewing to hiring to On Boarding
•Accelerate in high call volume, meeting and exceeding quarterly goal expectations and filling requisitions in a timely manner
•Able to Supervise and Support a team
•Implement cost control and profitability
•Quality Management • Organization and time Management skills
•Team Building and leadership
•Excellent Customer Communication
•Ability to cross-sell
•Prioritize & Execute Tasks in High Pressure Environments
• Safety and Security Management
Training
ATS-ICIMS and Oracle, LinkedIn, Indeed, Microsoft Word, Excel, Outlook, PowerPoint, Power BI, AI, FPS GOLDPOINT System, Fiserv System, Check 21-Technology Unlimited System, Fed Line Adjustments and General Ledger’s balancing experience.
Education
•Certificates in business
•Recruiting training courses
•Certificates in Bank laws and regulation for Bank Secrecy Act (BSA) and Compliance.
•Lakewood High School, CA - Diploma
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