Project Manager Client Success

Gabrielle Shinall

***** ********** ***, ******, ** 60419

*********@*****.*** 312-***-****

Professional Summary

Dynamic and driven Project Manager Client Success Specialist with 6+ years of experience leading interior design and architectural acoustic projects from concept to completion. Known for delivering high-impact solutions, increasing revenue, and leading efficient cross-functional teams in fast-paced environments.

Professional Experience

Architectural Design Project Manager

Turf Design – Chicago, IL & Gilberts, IL Aug 2023 – Present

• Lead end-to-end project management for multiple acoustic design installations across the West Coast.

• Act as liaison between sales teams, contractors, designers, and manufacturing to ensure successful project execution.

• Conduct proposal calls with sales reps to define project scope, deadlines, and deliverables.

• Interpret CAD files via Bluebeam to determine correct panel specifications.

• Prepare project quotes, manage orders, and track approvals through production and delivery.

• Coordinate logistics with manufacturing to ensure on-time site delivery.

• Review monthly forecasts with sales reps to align on goals and upcoming opportunities.

• Consistently exceed client expectations through proactive communication and project ownership.

Project Manager

MDC Interior Solutions – Glendale Heights, IL Aug 2022 – Aug 2023

• Managed multiple acoustic panel projects in collaboration with regional sales teams.

• Oversaw quote creation, order processing, and client communication from initiation to delivery.

• Coordinated CAD approvals, production timelines, and shipping logistics.

• Maintained project accuracy through regular stakeholder engagement.

• Helped increase departmental revenue through efficient project flow and superior service.

Interior Designer / Project Manager

Anees Furniture & Design – Chicago, IL 2018 – Aug 2022

• Oversaw custom furniture projects for out-of-state showrooms and local clients.

• Managed end-to-end client interactions, ensuring satisfaction from design to delivery.

• Maintained relationships with major furniture brands to secure product quality and deadlines.

• Utilized Microsoft Office and Excel to track orders, logistics, and timelines.

• Enhanced brand loyalty through exceptional service and follow-through.

Social Media Manager

EZlocal – Lombard, IL 2017 – 2018

• Managed social media campaigns for global small-to-large businesses.

• Created engaging content tailored to local trends and market needs.

• Used analytics tools to track performance and optimize promotional strategies.

Bartender

Buffalo Wild Wings – Hammond, IN Dec 2016 – Apr 2018

• Delivered excellent service in a high-volume, fast-paced environment.

• Handled transactions, inventory, and customer experiences with accuracy and speed.

Education

University of Phoenix

Member, National Society of Leadership and Success

Skills

• Project Coordination & Logistics

• CAD File Interpretation (Bluebeam)

• Quoting & Order Processing

• Client Relationship Management

• MS Office Suite (Excel, Word, Outlook)

• Cross-Functional Team Collaboration

• Excellent Written & Verbal Communication

• Deadline-Oriented & Self-Motivated

Interests

Reading Outdoor Activities Art Gym Travel Dog Walking

References

Available upon request.

Contact this candidate