BackgroundsCompliance Analyst

SAMANTHA SALE

410-***-**** **********@*****.***

Education

Bachelor of Arts 2022

Salisbury University 2018 – 2022 (GPA 3.47)

Major: Psychology

Minors: Deaf Studies, Cognitive Science

High school diploma 2018

Westminster High School- 2015 – 2018 (GPA 3.8)

Focus on sciences and pre-nursing courses

Experience

TEKsystems

Background Compliance Analyst April 2024- Present

-Evaluate completed background investigations to determine applicants’ eligibility for employment based on Allegis Group, Client, State and Federal law, EEOC guidance, and Fair Credit Reporting Act

(FCRA) requirements

-Investigate customer, vendor, and overall service issues to ensure the timely completion of background adjudications

-Educate and reinforce the company's background investigation policies and procedures and communicate applicant eligibility to field office points of contact Sr. Business Operations Associate January 2023- April 2024

-Managed government customer accounts in excess of $4 Million

-Ensured each client was billed timely and accurately for services rendered by utilizing external vendor management systems (VMS) and manual billing processes in addition to electronic invoice delivery

-Collaborated with payroll and cash teams to audit hours for billing and accurately applied payments toward invoices billed out

-Tracked purchase orders and corresponding modifications for funding purposes Business Operations Associate October 2022- January 2023

-Consistently conducted audits to ensure billing processes were accurately established for each client

-Partnered with clients to resolve any outstanding issues or discrepancies between hours and payments

-Partnered with field office points of contact to provide exceptional customer service University of Maryland St. Joseph’s Medical Center Medical Assistant June 2019- December 2020

-Set up and assist physicians with minor in-office procedures, including but not limited to biopsies, ultrasounds, wound care, and post-procedural education

-Triage patients to include updating medical history and taking vital signs

-Clean and stock exam rooms to comply with device preferences according to each provider Activities and Achievements

Alpha Sigma Tau Sorority- Assistant Director of New Member Education Psi Chi- National Psychology Honor Society

House Of Delegates Scholarship

Presidential Scholarship

Skills

MS Office Suite, Oracle, PeopleSoft, SharePoint

Vendor Management

Customer Service and Engagement

Certified Nursing Assistant (CNA)

Geriatric Nursing Assistant (GNA)

Certified Clinical Medical Assistant (CCMA)

CPR and First Aid Certified

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