Quality Control Service Representative

EDUCATION

ZAINAB SALAMI

MICROBIOLOGIST

CONTACT

+234 807-***-****

*************@*****.***

No7, bola oyewo street,

ogba. Lagos.

CORE SKILLS

Highly knowledgeable in

microbiological testing and lab

procedures.

Up-to-date on industry

standards and safety protocols.

Research & Report

Presentation.

Communication (Phone, Email,

VoiP

Expert in conducting research,

analyzing data.

ABRAHAM ADESANYA

POLYTECHNIC

Microbiology

2019-2024

CAREER HISTORY

PROFILE

Highly motivated and detail-oriented professional with experience in testing samples for various purposes, diagnosing infections, and tracking the spread of diseases. Skilled in performing advanced laboratory procedures while adhering to strict safety and quality standards. Proven ability to apply research findings to healthcare, environmental, and industrial solutions. 2022

SHOBASIM PURE WATER FACTORY

QUALITY CONTROL ASSISTANT

2024

NEW EDGE FINANCE

CUSTOMER SERVICE REPRESENTATIVE

Performed microbiological tests, ensuring water safety and reducing contamination by 20%.

Improved quality control procedures and production efficiency by 15%.

Assisted in sanitation protocols and report preparation. Resolved customer inquiries with empathy, boosting satisfaction by 25%.

Managed customer accounts and resolved discrepancies and maintained confidentiality.

Providing better resolutions to customer complaints. LANGUAGE

English(FLUENT)

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