Wealth Management Project

Will Long (he/him/his)

** **** **., *********, ** 07726 646-***-**** *********@*****.***

Professional Summary

Strategic and results-driven financial services leader with over 12 years of experience driving business transformation across private wealth management, onboarding, and operational integration. Proven expertise in leading cross-functional initiatives, program management, and client-centric process design. Adept at aligning business goals with scalable solutions, enhancing the advisor and client experience, and executing complex M&A-driven RIA and wealth management transitions. Recognized for collaborative leadership, analytical depth, and regulatory rigor across institutions including Bernstein, First Republic, and JPMorgan.

● Leadership and Project Management:Proven experience in adaptive leadership and project management, with a solid understanding of Agile principles and Scrum methodology.

● Technology Proficiency:Proficient in BPM tools, including Jira Core and Confluence, as well as data analysis using Alteryx and data visualization with Tableau. Strong conceptual knowledge in statistical inferences.

● Client-Centered Solutions:Skilled in driving intelligent, cost-effective solutions that prioritize client satisfaction while fostering collaborative relationships with business and technology partners.

● Communication and Compliance:Excellent written and oral communication skills, expertise in relationship management, compliance, and audits. Proficient in writing and maintaining Standard Operating Procedures (SOPs). Fluent in MS Office 365 Suite, including Visio and MS Project. Experience

AllianceBernstein / Bernstein Private Wealth Management - Vice President, Business Process Analyst July 2024 - May 2025

● Selected to lead strategic integration planning efforts for a prospective RIA acquisition into Bernstein Private Wealth Management (PWM); partnered cross-functionally with senior stakeholders in Portfolio Management, Legal & Compliance, Operations, and Technology.

● Spearheaded a comprehensive data mastering initiative to define requirements for ingesting and harmonizing client and account data from external custodians, laying the groundwork for future acquisition onboarding.

● Led tactical assessments of third-party custodial relationships to preserve the client experience post-acquisition, focusing on trade execution, reporting, and data connectivity.

● Partnered with PWM leadership to shape the firm’s due diligence strategy, directly supporting negotiations with a target RIA and helping define key integration dependencies and risks.

● Led and contributed to key PWM modernization projects including:

Digital Cash Flow Expansion:Collaborated with Product and Technology teams to extend client-initiated transaction capabilities on Bernstein.com.

Single Pane of Glass:Helped drive internal efforts to streamline the associate and advisor experience across disparate internal platforms.

UHNW Alternatives Servicing:Explored enhanced service models for ultra-high-net-worth clients with third-party private and alternative investment holdings. First Republicnow partof JPMorgan Chase - Associate Director, New Advisor Onboarding Manager May 2022 - June 2024

● Established a middle office central support team to facilitate the migration of First Republic wealth management teams, managing over $150 billion in assets, to the JPMorgan Advisors wealth management platform.

● Managed a team of 15-20 associates responsible for overseeing the integration of new wealth management acquisitions, handling portfolios with AUM ranging from $500 million to $3 billion at First Republic.

● Collaborated with department heads and product owners to address recruitment and client requests related to investments, lending, custody, and banking services.

● Worked closely with recruitment and business portability teams to support the closure of wealth management recruitment deals.

● Initiated the formation of a business quality control team with the goal of meeting or surpassing established client expectations.

● Conducted principal reviews for new account opening and maintenance requests within the firm's broker-dealer operations, focusing on regulatory compliance and customer satisfaction. JP Morgan Securities, LLC - Senior Associate II (Various Leadership Roles) March 2015 - April 2022

● Developed and deployed new hire training for advisors with a focus on integrating new technology into the firm’s wealth management platform.

● Conducted ongoing review of SOPs to ensure regulatory compliance.

● Effectively addressed and resolved audit inquiries.

● Supervised 5-10 associate-level onboarding officers supporting client onboarding operations.

● Led a team of 20+ consultants dedicated to supporting client onboarding for new advisors.

● Oversaw the onboarding of over 10,000 client accounts, resulting in over $20 billion in new Assets Under Management (AUM).

● Served as the Subject Matter Expert (SME) in Know-Your-Customer (KYC) standards, including Customer Identification Program (CIP), Customer Due Diligence (CDD), and Specialized Due Diligence (SpDD) for higher-risk client types; completed/reviewed over 5000 client KYC reports. New York State Insurance Fund - Case Manager

December 2014 - March 2015

● Oversaw all aspects of workers' compensation and disability benefits claims processing; managed casework for approximately 500 claimants.

JPMorgan Chase Bank, NA - Account Services Specialist February 2014 - December 2014

● Worked as an analyst for the CIP/KYC team in account services for JPMorgan Asset Management.

● Prepared hundreds of due diligence reports on prospective clients; communicated with financial advisors and client service teams regarding new accounts and maintenance events. The Forum Group - Consultant

September 2013 - February 2014

● Participated in firm-wide remediation of KYC data following Consent Order 2013-002 from the United States Office of the Controller of the Currency (OCC) for JPMorgan Chase Bank, NA. Education

CUNY: Brooklyn College - B.S. Mathematics

Graduated in February 2012, double major in Economics, 3.9/4.0 GPA Professional Accomplishments

Graduated from the JPMorgan Chase Asset & Wealth Management (AWM) 2019 Associate Forum, one of 30 associates selected from a pool of over 2000 eligible AWM Associates. Licenses

FINRA Series 7, 9, 10, 66, 99

References available upon request

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