Leadership Development Continuous Improvement

Visionary leadership development professional with 20+ years of experience designing, delivering, and facilitating high-impact leadership programs for corporate teams and entrepreneurs. Proven success in strengthening leadership skills, coaching mid-to-senior-level professionals, and creating dynamic learning environments. Expertise in developing strategies that empower leaders to thrive with confidence and impact. Master of Business

Administration

Strayer University

Richmond, VA

EDUCATION

Bachelor of Science

Norfolk State University

Norfolk, Virginia

Leadership Development & Training Facilitation: Experienced in designing and delivering leadership development programs that enhance team performance, increase engagement, and empower leaders. Skilled in facilitating both virtual and in-person learning experiences. Strategic Vision & Execution: Skilled in translating vision into actionable plans that drive team performance, empower leaders, and foster inclusive growth environments.

Coaching & Mentoring: Experienced in coaching emerging and established leaders to refine leadership competencies, improve communication skills, and foster inclusive team cultures.

Stakeholder Engagement & Facilitation: Skilled at building trusted partnerships with executives, cross-functional teams, and external partners to align leadership development strategies with organizational priorities. Program Design & Execution: Developed, launched, and managed large-scale leadership programs, workshops, and conferences that align with strategic objectives. Skilled in using data to assess program effectiveness and inform continuous improvement.

Diversity, Equity & Inclusion (DEI) Advocacy: Strong track record of creating inclusive leadership experiences that promote diverse voices, increase engagement, and foster equitable growth opportunities. AREAS OF EXPERTISE HIGHLIGHTS

PROFESSIONAL EXPERIENCE

CERTIFICATIONS

Certified Employee

Performance Coach

June 2021

Certified John Maxwell

Leadership Coach & Trainer

March 2025

DiSC Certified

Consultant/Trainer

December 2024

Certified Workshop &

Training Facilitation

June 2021

Richara Warren 757-***-**** *************@*****.*** Atlanta, GA THE RW IMPACT GROUP ATLANTA, GA JUN 2021 - PRESENT Developed and implemented customized coaching frameworks for emerging and established leaders, incorporating strategies to build confidence, improve communication, and enhance decision-making. Partner with executives to assess leadership gaps, co-create development strategies, and implement tailored solutions that resulted in a 25% reduction in turnover and improved team cohesion. Develop and facilitate leadership training programs for small business owners, contributing to a 15% increase in employee satisfaction and improved team performance.

Conduct individual assessments and debriefs using Maxwell DISC to provide actionable insights that align leadership strengths with business objectives.

Leadership Development Coach/Training & Development Consultant Richara Warren Page 2

VOLUNTEER WORK

Designed and delivered a comprehensive marketing leadership curriculum for HBCU students, increasing program participation by 50% and enhancing leadership skills development.. Cultivated a dynamic learning environment, fostering critical thinking and open discussion.

HBCU Internship Program Advisor & Mentor Gordon Food Service Mar 2021 - Jan 2023 Led virtual small group learning labs, guiding students through a 14-week accelerator course, resulting in improved student performance and course completion rates.

Leadership Coach Braven (Spelman College) Atlanta, GA Jan 2024 - Dec 2024 Collaborate with board members to identify growth opportunities and develop actionable strategies that align with the organization’s long-term mission to build the next generation of youth into entrepreneurship. Board of Director, Strategic Planning Committee Chair Envision Lead Grow LLC Portsmouth, VA Jan 2025 - Present GORDON FOODSERVICE DOUGLASVILLE, GA/GRAND RAPIDS, MI SEP 2014 - JAN 2023 Designed and led leadership workshops that equipped regional managers with skills to navigate conflict, drive engagement, and improve cross-functional collaboration.

Developed and trained cross-functional teams across the United States and Canada with a focus on supervision and performance management while implementing and executing first class customer experiences for internal and external customers Cultivated a high-performing team through leadership development initiatives, driving increased collaboration and improved customer ROI.

North American Customer Experience Sr. Manager Aug 2021 - Jan 2023 Led training workshops on promotional planning in partnership with regional leaders, resulting in a 10% increase in campaign effectiveness and improved team alignment.

Led the re-design of marketing leadership curricula in collaboration with external stakeholders, ensuring alignment with organizational strategy and learning objectives.

Collaborated with senior leadership team to assess leadership competencies, identifying skill gaps in divisional leadership teams and implementing targeted training programs. Regional Marketing Services Manager Aug 2020 - Aug 2021 Developed and facilitated cross-departmental product training programs, achieving a 30% increase in team productivity. Partnered with leadership teams to design and implement training initiatives aligned with organizational competency frameworks, improving leadership capabilities and strengthening alignment across departments. Implemented data-driven decision-making processes, improving program delivery timelines and enhancing stakeholder satisfaction.

Divisional Merchandising Training Manager Apr 2018 - Aug 2020 Led and cultivated a high-performing team, driving sales, case, and margin growth, while excelling in overall campaign ROI and expense management through effective relationship building, communication, and facilitation skills Orchestrated the planning, resource coordination, and execution of industry sales and marketing events, promotions, and marketing campaigns, aligned with long-range planning and divisional objectives. Regional Campaign Leader Sep 2014 - Apr 2018

757-***-**** *************@*****.*** Atlanta, GA

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