Customer Service
Resume:
OFFICE ADMINISTRATOR
MELINDA
REINDL
PHARMACY TECHNICIAN
Genoa Healthcare / Optum Rx December 2024 — Present
Provide exceptional customer service to all consumers and members of the clinic staff
Fill prescription orders
Verify data in computer to maintain inventory records
Assist with daily deliveries our local community members
PHARMACY TECHNICIAN
Walmart August 2024 — December 2024
•Worked in fast-paced, detail oriented, team setting, using diplomatic customer service skills
• Answered phone calls and handled cash transactions
•Received and processed prescriptions
•Packaged and labeled prescriptions
•Filled stock.
•Removed unneeded and outdated drugs from stock and prepared for return or disposal.
PHARMACY TECHNICIAN
Price Chopper/ Balls Foods October 2021 — August 2024
•Proficiency in MS Office Suite (Word, Excel, Power Point and Outlook)
• Answered phone calls and handled cash transactions
•Maintain filing system
•Provided excellent customer service to patients
•Received and processed prescriptions.
•Package and label prescriptions
•Ensure the cleanliness and organization of the pharmacy
•Under direction of pharmacist, removed unneeded and outdated drugs from stock and prepared for return or disposal.
•Received and maintained inventory of drugs.
•Ensure the cleanliness and organization of the pharmacy
PHARMACY TECHNICIAN CERTIFICATION BOARD
Certified Pharmacy Technician
#30161013. Expires: April 30,2023
KANSAS STATE BOARD of PHARMACY
TECHNICIAN License Number
14-109096 / Expires: 10/31/2025
CERTIFICATIONS
CONTACT
SUMMARY
WORK EXPERIENCE
ASSOCIATE'S DEGREE,
PHARMACY TECHNICIAN
Kansas City Kansas Community College
2019 — May 2019
BACHELOR'S DEGREE,
HUMANITIES
University of California, Irvine
1984 — 1989
Provide support to clients and employees in the office to ensure operations work efficiently. Ultimately, ensure that our customers are satisfied with our service.
******.***********@*****.***
LinkedIn.com/in/Melinda-kaye-reindl-4318251bb
EDUCATION
MELINDA
REINDL
OFFICE ADMINISTRATOR
PHARMACY TECHNICIAN
CVS March 2021 — September 2021
•First point of contact for patients.
•Gave Covid-19 vaccination injections, in bulk, shortly after the Covid-19 Pandemic in 2020.
•Performed administrative tasks, such as answering phone calls and handling cash transactions.
•Provide excellent customer service to patients and healthcare providers. Maintain filing system
PHARMACY CASHIER
Walgreens April 2020 — December 2020
•First point of contact for patients. Excellent time management skills and the ability to prioritize work.
•Performed administrative tasks, such as answering phone calls and handling cash transactions.
ADMINISTRATIVE SUPPORT
Express Employment Professionals January 2013 — May 2019
•Answer and direct phone calls
•Order office supplies
•Proficiency in Microsoft Office suite
•Excellent organizational and time-management skills
•Ability to work independently and as part of a team.
SKILLS
WORK EXPERIENCE CONTINUED
PHARMACY TECHNICIAN CERTIFICATION BOARD
Certified Pharmacy Technician
30161013 / April 16, 2021 / April 30,2023
KANSAS STATE BOARD of PHARMACY
TECHNICIAN License Number
14-109096 / Expires: 10/31/2025
NATIONAL PHARMACY TECHNICIAN ASSOCIATION
Billing & Reimbursement essentials
Date of Issue: 09/16/2021
CERTIFICATIONS
Technical
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
MELINDA
REINDL
OFFICE ADMINISTRATOR
REFERENCES
CORRECTION OFFICER
Lansing Correctional Facility January 2011 — December 2012
•Maintained security and order.
•Supervised inmate activities.
•Enforced rules and regulations.
•Searched inmates for contraband items.
Jamie Trieu; Pharm.D.
Price Chopper/Balls Foods
Pharmacist
T: 913-***-****
E: **********@*****.***
Lolita Law
US Army Corps of Engineers
Administrative Assistant
T: 913-***-****
E: *******@**.***
Andrea Reynolds; Pharm.D.
Kansas City Kansas Community College
Instructor
T: 417-***-****
E: *********@*******.***
Tanya Young
U.S. Environmental Protection Agency, Region 7
Community Involvement Coordinator
T: 913-***-****
E: *********@*****.***
Regina McCullum
Fort Leavenworth Multicultural Gospel
Gospel Parish Coordinator
T: 913-***-****
E: **************@*****.***
CUSTOMER SERVICE REPRESENTATIVE
Armed Forces Bank January 2005 – December 2012
oAnswered questions about account types and banking products such as CD’S, money marker accounts, loans and credit cards.
oReviewed and explained account charges.
oAssisted customers with account fraud and/or identity theft.
Contact this candidate