Customer Service Business Operations
Resume:
Matthew Burdine
Saint Paul, MN *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Self Employed Handyman
White Bear Lake, MN
October 2023 to May 2025
Accomplished many different tasks from building fences to lawn care work to building storage sheds as well as pouring concrete slabs and walkways to something as simple as Christmas light decorations for customers. All around entrepreneur.
• Provided a wide range of handyman services to residential and commercial clients, including carpentry, plumbing, electrical work, painting, and general repairs
• Managed all aspects of the business operations, including scheduling appointments, purchasing supplies and materials, and maintaining accurate records
• Built a strong client base through word-of-mouth referrals and positive customer reviews
• Completed projects on time and within budget while ensuring high-quality workmanship
• Collaborated with clients to understand their specific needs and preferences for each project
• Utilized a variety of tools and equipment to complete tasks efficiently and accurately
• Handled multiple projects simultaneously while prioritizing tasks based on urgency
• Communicated effectively with clients to provide regular updates on project progress
• Demonstrated attention-to-detail in every aspect of the job from start to finish Cashier/Customer Service
Holiday Stationstores-Lake Elmo, MN
September 2023 to November 2023
Cashier, lottery count, cigarette count, sweeping, mopping, cleaning machines including coffee, fountain and roller grill, refilling propane tanks, gas pump cleanup, trash and closing store, arming alarm. Covering shifts.
Shipping and Receiving
Wilbert Plastics Services-White Bear Lake, MN
August 2022 to March 2023
Here at wilbert i was responsible for the loading and unloading of delivery trucks at the dock in a timely and efficient manner which to meet deadline and sometimes special requests as the customer satisfaction is always important. I also made sure products were counted and registered placed in correct placement in warehouse when taken off the truck. Inventory is regular daily routine using an RF scanner. I Forklifted, Shrinkwrapped and Banded and built pallet orders per customer . I was Responsible for getting product orders and shipping orders to correct location for the customer before the deadline time was met.I also made shipping labels and always give my all, to ensure customer is happy, as well as being on same page as our customers.Live being a great teammates with the employees i work with and for. Shipping and Receiving Clerk
Taymark-White Bear Lake, MN
June 2021 to August 2022
I was responsible for the documentation of incoming and outgoing products being shipped correctly to the right place at time expected. I always made sudden changes to every customers needs and standards. I was also made Bill of ladings, Shipping labels, as well as did inventory and placement of products throughout warehouse daily including preparing of certain goods for the next day. Forklifting and picking orders was a daily requirement as well.
Education
Mahtomedi Alp
Highschool-White Bear Lake, MN
September 2006 to June 2007
Skills
• RF Scanner
• Cash handling
• Materials Handling
• Heavy Lifting
• Time management
• Pallet Jack
• Quality Inspection
• Communication skills
• Order Picking
• Food Preparation
• Stocking
• Forklift
• Packaging
• Mechanical knowledge
• Warehouse Management
• Organizational skills
• Automotive repair
• Quality control
• Kitchen experience
• Power tools
• Freight
• Construction
• Automotive diagnostics
• Sales
• Inventory Control
• Warehouse Distribution Experience
• Logistics
• Shipping & Receiving
• English
• Cash register
• Computer Operation
• Cleaning Experience
• Retail math
• Retail Sales
• Customer service
• Freight Experience
• Merchandising
• Reach Truck
• Load & Unload
• Microsoft Word
• Warehouse Experience
• Mechanic experience
• Order picker
Certifications and Licenses
Forklift Certification
Pallet Jack Certification
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