Data Entry Customer Service
Resume:
CYNTHIA GUERRERO
Weslaco, TX 78599
Phone: 956-***-****
Email: ************@*****.***
Objective
Seeking a position that will allow me to utilize my background skills and experience to be a great asset to your company.
Ability Summary
Experience in performing secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, and laboratory procedures.
Employment History
12/2024 - 03/2025
Emergency Room Clerk
Knapp Medical Ctr, Weslaco, TX
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
05/2018 - 07/2024
Medical Office Specialist
Doctors Hospital, Edinburg, TX
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
08/2014 - 07/2016
Center Manager
Amigos Del Valle, Weslaco, TX
Administrative services and facilities managers plan, direct, and coordinate activities that help an organization run efficiently.
06/2012 - 04/2013
Switchboard Operator
Louisville Marriot Hotel, LOUISVILLE, KY
Answer all incoming calls,filing,making reservations for customers.
04/2011 - 05/2012
CNA-MHT/Patient Care Advacant
La Paz Behavioral Health R.G.V., Inc., MCALLEN, TX
Interview incoming patient or representative and enters information required for admission into computer: Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency. Explains hospital regulations, such as visiting hours, payment of accounts, and schedule of charges. Escorts patient or arranges for escort to assigned room or ward. Enters patient admitting information into computer and routes printed copy to designated department. Obtains signed statement from patient to protect hospital's interests. May assign patient to room or ward. May store patient's valuables. Operate office machines, such as photocopiers and scanners, voice mail systems, and personal computers. Answer telephones, direct calls, and take messages.
04/2007 - 01/2008
Home Health Provider
Texas Visiting Nurse Service Ltd., WESLACO, TX
Assist elderly or disabled adults with daily living activities at the person's home or in a daytime non-residential facility. Duties performed at a place of residence may include keeping house (making beds, doing laundry, washing dishes) and preparing meals. May provide meals and supervised activities at non-residential care facilities
06/2004 - 12/2004
Emergency Room Registration Clerk
East Houston Regional Medical Center, HOUSTON, TX
Registered er patients collected insurance payments created a chart for patients.
Education History
Certified Nurse Aide
Vocational School Certificate
RGV Careers,, None Selected
High School Diploma
Weslaco High School, weslaco, TX
Occupational Licenses, Certificates and Training
12/2009
Certified Nurse Aide
Rio Grande Valley Careers
Honors & Activities
None Specified
Additional Information
None Specified
Detailed References
Carmen Jimenez, College Professor
South Texas College
Marilyn Lopez, School Teacher
Weslaco ISD
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