Iris Llaneras
Groton, CT *****
Email: ****************@*****.***
EMPLOYMENT
Assured Quality Home Care 01/2019-2022
Norwich, CT
Personal Care Assistant
• Meal prep
•Medication reminders
•Assist with personal hygiene, bathing, oral care, and hair care
•Grocery shopping
•Wash dishes
•House cleaning
•Handle toileting and incontinence care
Branford Manor Apartments 12/2018-9/2019
Groton, CT
Recertification Specialist
● Process initial, annual, and interim recertifications in addition to retroactive rent calculations according to HUD regulations and HPD guidelines
● Handle calculations for tenants with complex businesses and provide management with tenant relations
● Calculate rents for annual and interim recertifications
● Identifying households with income reporting discrepancies and make rent adjustments
● Review applicant files and determine LIHTC eligibility
● Follow LIHTC and Section 8 guidelines
Hartford Healthcare at Home 7/2018-12/2018
Hartford, CT
Personal Care Assistant
● Bathing, dressing, grooming
● Meal preparation
● Errands
● Companionship
● Housekeeping and Laundry
● Medication reminder
● Escort to Dr’s appointments
Lifetime Care at Home
Guilford, CT 12/2017-6/2018
Personal Care Assistant
● Company and companionship
● Housekeeping
● Laundry
● Medication reminder
● Bathing, personal hygiene help
● Morning and nightly assistance
● Escort to Dr’s appointments
Dr. C. G. Salame, Neurosurgery 2015-2017
Norwich, CT
Front Desk Receptionist
● Answer phone calls, forward messages, check-in patients
● Direct contact with Attorneys and Workers Comp Adjusters
● Insurance verification, collect co-pays
● Serve as Spanish interpreter
● End of day closing, balance monies, prep charts for next day
● Schedule MRI’s, CT scans, Mammograms
● Office organization, cleanliness, order supplies Coastal Women’s Center 4/1999-8/2004
New London, CT
Front Desk Receptionist
● Assist doctor in patient room as Spanish interpreter
● Answer phone call, forward messages, check-in patients
● Insurance verification, collect co-pays
● End of day closing, balance monies, prep charts next day
● Schedule MRI’s, CT scans, Mammograms
Community Health Center 7/1994-4/2003
New London, CT
Medical Receptionist
● Answer phones, forward messages, check-in patients
● Insurance verification, collect co-pays, serve as interpreter
● Schedule MRI’s, CT scans, Mammograms
● Office organization, cleanliness, order supplies
● Prep charts for next day, balance monies end of shift Assured Quality Home Care 01/2019-2022
Norwich, CT
Personal Care Assistant
• Meal prep
•Medication reminders
•Assist with personal hygiene, bathing, oral care, and hair care
•Grocery shopping, House cleaning
•Handle toileting and incontinence care
EDUCATION
ICPR Junior College 2012-2013
Mayaguez, Puerto Rico
● Completed Nursing Courses (50 credits plus)
Antillian University 2011-2012
Mayaguez, Puerto Rico
● Anatomy
● Labs
● Nursing Courses
Instituto de Banca y Comercio 2010-2010
Mayaguez, Puerto Rico
● Obtained LPN Certification
SKILLS
● Fully bilingual (read, write, speak fluently Spanish & English
● Computer skills (Microsoft Word, Outlook, Excel)
● Manage copy, fax, scan machines
● Excellent phone mannerisms
● Excellent Customer Service
REFERENCES
● Furnished upon request.