Office Assistant Customer Service

Jill C Ravitz 201-***-**** ****.******@*****.***

Administrative Professional positioned to add value in a customer-facing role

PROFESSIONAL WORK EXPERIENCE

SOMA, Paramus, NJ 2024 - present

Sales Associate, Retail shop Part Time

Foster strong client relationships, customer service and cash handling; Ensure great customer

experience merchandise selections, help locate or obtain merchandise based on customer needs and desires to purchase lingerie.

AWSEARCH, Las Vegas, NV 2016 - 2023

Office assistant (remote) Part Time

Sourced and recruited candidates through LinkedIn, networking and employee referrals.

Assisted in researching executive level candidates for positions in advertising, IT, finance, sales, healthcare, consumer goods, hospitality and marketing.

Japan Tobacco International, Teaneck, NJ 2012 – 2016

Marketing Associate

Managed $1mm point of sale budget for Wave, Wings and Export A brands in mid-west. Materials were used for supplementary materials including calendars, brochures, and display signage.

Met with consultant to ensure brand marketing product designs.

Presented point of sale designs and associated budget at bi-weekly marketing meetings.

Negotiated venue contracts for VP of Sales. Coordinated events included National Sales Conferences, Golf Outings and team building events throughout the U.S. for 250 people.

Attended market visits throughout mid-west, organized and participated in local trade shows.

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Pediatric Cardiology Associates, Paramus, NJ 2009 - 2012

Office Assistant Part Time

Liaison with insurance companies to ensure accurate medical billing.

Performed general and administrative tasks as I instructed. Proficient as a multifunctional team.

ACME Grocery, Paramus, NJ 2006 - 2009

Cashier Part Time

Front end cashier

Provided excellent customer service, greeted customers and responded to customer needs.

Mercedes Benz LLC, Montvale NJ 1998 - 2005

Sr. Administrative Assistant IT Department

Organized heavy calendars for senior executives, coordinated domestic and international travel arrangements and organized detailed itineraries; organized weekly staff meetings and minutes.

Coordinated NY Auto Show, annual IT Conference, Town Hall Meetings and Team Building events.

Ravitz Inc. Ridgewood, NJ 1987 – 1998

Founder/Entrepreneur

Managed board and membership meetings, and monthly newsletters for four non-profit associations.

Coordinated scholarship drives, fundraising efforts, and trade shows to support associations.

Assisted in launching the NJ Landscape Contractors Association Certification Program with Rutgers University and Skylands.

EDUCATION & COMMUNITY SERVICE

B.A., Communications, School of Media and Communications

Temple University, Philadelphia, PA

Community Service

Family Promise, Food Brigade, Center of Hope and Safety, Cure for Blindness

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