Customer Service Computer Science

ANNE STUBEE

****.**********@*******.*** I 865-***-**** I 4043 Butterfly Gap Loop,

Maryville

SUMMARY

WORK

EXPERIENCE

EDUCATION

KEY SKILLS

A dedicated bartender/server with a deep passion for customer service, recognized for providing swift service and thriving in high-pressure environments while keeping a cheerful demeanor. With over five years of experience in bustling restaurants, I consistently deliver outstanding customer service, ensuring that every guest enjoys a memorable dining experience.

Education, Planned Career Break Aug 2024 - Present

• Bachelor's in Computer Science I South College, Knoxville

• Java coding I CodeAcademy

Server, Holston's Kitchen, Sevierville Oct 2023 - July 2024

• Achieved consistent feedback ratings of 95% by building rapport with guests and delivering friendly, attentive service.

• Cultivated extensive product knowledge, including the ingredients in dishes, enabling me to offer detailed insights about menu items.

• Made tailored recommendations on bar and menu selections based on customer preferences and dietary restrictions.

Assistant Manager, Mountain Hospitality Concepts Jan 2020 - Aug 2023

• Oversaw daily store operations, which included managing opening and closing procedures as well as cash handling.

• Performed routine inventory assessments to ensure accurate stock levels and reduce losses from shrinkage.

• Developed and implemented training programs that enhanced overall employee performance.

Bachelor of Computer Science

South College, Knoxville

• Customer Service.

• Problem Solving.

• Knowledge of POS sytems.

• Teamwork.

• Ability to Multitask.

Aug 2022 - Present

• Cash Handling.

• Drink Preparation.

• Responsible Beverage Service.

• Conflict Resolution.

• Inventory Management.

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