Customer Service Representative, communication, organized, team player
Resume:
NAIMA B. WRIGHT
************@*****.***
BRONX, NY
OBJECTIVE
To work with a diverse organization to aid in the enhancement of my interpersonal skills.
SKILLS & ABILITIES
Communication skills * Multitasking * Intelligence * Time Management *Team Building * Active Listening * Team Player * Organized *Food handling * Customer service
EXPERIENCE
11/2024 to 04/2025 Kid’s City Bronx, NY
Cashier, Customer Service Representative
Warmly welcomed customers as they entered and ensured a positive shopping experience.
Accurately handling all monetary transactions, providing receipts, refunds, and exchanges as needed.
Answer customer questions about merchandise, promotions, and store policies; assist with locating items or call for assistance when necessary.
Adhering to company policies and procedures, security guidelines, and customer service standards to ensure smooth daily operations.
Assist team members during busy periods, assisting with stocking shelves, bagging items, and setting up displays.
July 2021 to August 2024 SYEP: Summer Youth Education Program
Summer Youth Worker (3 terms)
Collaborated effectively on several group projects that targeted the company’s mission.
Developed good time management skills to complete tasks on time.
Ensured a caring, safe, and comfortable environment for children and parents.
Engaged children in educational activities to develop their mental, emotional and social skill sets
Committed to engage with patience and respond with emotional intelligence and compassion toward others within the work environment.
Developing meaningful professional relationships with leadership and team members.
EDUCATION
August 2024 to Present Bachelor: Social Psychology
Hunter University
September 2020- May 2024 Bronx Academy Of Letters, Bronx, NY
High School Diploma
COMMUNICATION
Strong written and communication skills, and the ability to take honest feedback to enhance my ability to enhance my time management and interpersonal skills.
LEADERSHIP
The ability to multitask and meet deadlines in an efficient and timely manner.
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