Customer Service Nursing Assistant

Tina M. Paulette

425-***-****

**********@*****.***

Skills

• - Mixology and Craft Cocktails

• - Cash Handling & POS Systems

• - Inventory & Supply Management

• - Staff Supervision & Scheduling

• - Customer Service Excellence

• - Accounting for Multi-Facility Operations (72 hospitals)

• - Certified Nursing Assistant (CNA)

• - Casino Banking Operations (handled $500,000 daily)

• - Daily Casino Deposits & Compliance

• - Passed 10-Year Background Check

Professional Summary

Experienced bartender and bar manager with over a decade in the hospitality industry. Skilled in customer service, mixology, and team leadership. Known for creating a welcoming environment and efficiently managing high-volume bar operations. Additional background in accounting, healthcare, and casino banking operations.

Experience

Mazetlan — Bartender

June 2020 – January 2025

• - Delivered exceptional service in a high-volume restaurant and bar environment.

• - Processed payments and balanced cash receipts daily.

• - Checked customer IDs to ensure legal alcohol consumption.

• - Maintained bar stock and cleanliness.

• - Prepared craft cocktails and served food and drinks to patrons. Green River Eagles #1490 — Bar Manager

November 2016 – November 2019

• - Supervised bar staff and ensured smooth daily operations.

• - Ordered and managed inventory of liquor and supplies.

• - Maintained customer satisfaction through prompt and friendly service.

• - Handled cash, verified age identification, and maintained a clean workspace.

• - Managed scheduling and operational planning for events and shifts. Four Corners Bar & Grill — Bartender

February 2014 – June 2016

• - Mixed and served a variety of alcoholic and non-alcoholic beverages.

• - Handled cash transactions and balanced register.

• - Maintained cleanliness and stock levels of the bar area.

• - Provided excellent customer service in a fast-paced setting. Major Casino (Name Available Upon Request) — Lead

Dates Available Upon Request

• - Managed main bank operations, handling up to $500,000 daily.

• - Conducted daily deposits and ensured financial accuracy and security.

• - Successfully passed a comprehensive 10-year background check.

• - Maintained compliance with casino financial regulations and procedures. Education

Hillsdale Community School — GED

Hillsdale, MI April 1992

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