Virtual Assistant Social Media

SUMMARY

Awais Ashraf

virtual Assistant

+1-945-***-**** *****.**********@*****.***

**** ****** **** ** ******, TX, United States Awais Neyazi Detail-oriented and highly organized Virtual Assistant with over 5 years of experience providing comprehensive administrative support to clients across various industries. Proficient in managing schedules, handling correspondence, and performing data entry tasks with a high degree of accuracy. Adept at utilizing a range of software tools to streamline operations and enhance productivity. Known for excellent communication skills, a proactive approach, and the ability to work independently in fast-paced environments.

PROFESSIONAL EXPERIENCE

Executive Virtual Operations Specialist

Beta Web Solutions

Manage email correspondence, schedule appointments, and handle customer inquiries efficiently. Assist in social media content creation and engagement across platforms. Conduct research and compile reports for client projects. Maintain and update databases, spreadsheets, and CRM systems. Organize virtual meetings and take detailed minutes. Process invoices, track expenses, and assist with book keeping tasks. Virtual Assistant / Store Manager

Level 8 Suitcases

Managed and updated Shopify store inventory, ensuring accurate product listings and availability. Uploaded and optimized product images, enhancing visual appeal and customer engagement. Added new products to the store, including detailed descriptions and pricing information. Managed all their customer support through live chat (tawk.to). Virtual Assistant

HBella & The Beast

Jan '24 — Present

United States

Jul '21 — Dec '23

United States

Apr '19 — Jun '21

United States

Managed and organized executives' calendars, scheduled meetings, and coordinated travel arrangements. Handled email correspondence, responding to inquiries, filtering messages, and drafting communications. Performed data entry, maintained spreadsheets, and updated databases to ensure accurate record-keeping. Assisted in social media management, including content scheduling and engagement tracking. Managed Shopify stores, including product listing, inventory management, order processing, and customer inquiries. Conducted online research and compiled reports for business decision making. Provided customer support via email, phone, and live chat, ensuring timely resolution of client issues. EDUCATION & CERTIFICATIONS

Bachelors in Computer Science, The University Of Lahore Sep '00 — Jun '04

Lahore, Pakistan

Intermediate in Pre Engineering, Govt. College Of Science Lahore Pakistan Sep '98 — May '00

Lahore, Pakistan

St. Anthony's High School, Lahore, Pakistan Lahore, Pakistan CERTIFICATIONS

IATA UFTAA, Govt. College of Science May '12

Agency Management, Anthony's High School Oct '15

SKILLS

Administrative Skills Administrative Support & Data Entry, Email & Calendar Management, Travel & Event Planning, Research & Report Preparation, Presentations and documentation Customer Engagement Customer Service & Support, Social Media Management, Scheduling Technical Proficiency Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Google Workspace (Docs, Sheets, Drive, Calendar), Slack, Trello, Asana, ClickUp, Notion, CRM Tools (HubSpot, Zoho, Salesforce), Social Media Tools

(Canva, Buffer, Hootsuite), QuickBooks, Xero (for bookkeeping) Communication Skills Content Writing & Editing, Cold calling (ring central), Email Management Financial Management Bookkeeping & Invoicing

Contact this candidate