RUFARO HAZEL NYANDORO
Technology Risk & IT Management Professional CISA Certified PowerBI Specialist
+263-***-***-*** ***************@*****.*** Harare, Zimbabwe
PROFESSIONAL SUMMARY
Dynamic and detail-oriented IT professional with proven expertise in IT infrastructure management, technology risk assurance, and data analytics. Over 5 years’ progressive experience leading technology teams, managing enterprise IT systems, and delivering data-driven insights for business improvement. Holds multiple certifications including CISA, Microsoft Dynamics 365, AWS, and Microsoft Azure. Adept in managing IT operations, system integration, and compliance with industry standards. Strong leadership, analytical, and problem-solving skills with a record of enhancing performance through technology innovation and process improvement.
CORE COMPETENCIES
IT Infrastructure & Network Management
Technology Risk Assurance & Compliance
Data Analytics (PowerBI, SQL, Excel, SSIS)
IT Budgeting & Cost Optimization
Information Systems Security (CISA)
Server Management (Windows, Exchange)
Cloud Platforms (Azure, AWS)
Business Intelligence & Data Warehousing
Project Leadership & Stakeholder Engagement
PROFESSIONAL EXPERIENCE
Senior Consultant – Technology Risk (Assurance)
Ernst & Young, Zimbabwe
Jan 2025 – Present
Lead risk assurance reviews of IT infrastructure and enterprise systems, ensuring compliance with regulations and standards (e.g., ISO, COBIT).
Oversee performance of junior consultants, providing mentorship and ensuring timely delivery of client engagements.
Manage risk-based audits on server hardware, network security, and disaster recovery planning.
Deliver client-focused reports detailing system vulnerabilities, risk mitigation strategies, and technology recommendations.
Coordinate system upgrades and software installations aligned with business objectives.
Consultant – Technology Risk & Data Analytics
Ernst & Young, Zimbabwe
Sept 2022 – Jan 2025
Managed extraction and analysis of data across multiple systems for risk assessments.
Developed integrated dashboards using PowerBI, improving client visibility into system performance and control weaknesses.
Collaborated with IT and business stakeholders to enhance workflow through system integration.
Consultant – Business Consulting (Data Analytics)
Deloitte LLP, Zimbabwe
June 2022 – Aug 2022
Delivered data-driven solutions to clients for strategic planning and technology optimization.
Implemented and maintained centralized data models, enabling better forecasting and decision-making.
Junior Consultant – Business Consulting (Data Analytics)
Deloitte LLP, Zimbabwe
Dec 2021 – June 2022
Supported enterprise database transitions across SAP, Oracle, SAGE, and SQL platforms.
Applied advanced Excel and PowerBI tools to create automated reports and analytical visualizations.
Intern – Data Analytics & Business Intelligence
Deloitte LLP, Zimbabwe
Sept 2019 – Aug 2020
Assisted in data cleaning and validation activities; optimized data pipelines for analysis and reporting.
Contributed to internal dashboards and system performance reviews.
EDUCATION
Bachelor of Science Honours in Computer Science
University of Zimbabwe, Harare
Graduated: Aug 2021
CERTIFICATIONS
CISA – Certified Information Systems Auditor (ISACA, 2024)
Microsoft Dynamics 365 (ERP) (Microsoft, 2024)
Microsoft Azure Cloud Fundamentals (Microsoft, 2023)
AWS Cloud Practitioner Certification (AWS, 2022)
Microsoft Certified Data Analyst Associate (2021)
Oracle DB Foundations Certified Junior Associate (2020)
Currently Pursuing: CISM – Certified Information Security Manager
INTERNAL PROJECTS & ACHIEVEMENTS
Manager Reallocation Tool – Developed a PowerBI tool to optimize internal resource planning.
Subservice Line Budget Tool – Automated tracking of departmental revenue and expenditure.
Firmwide Utilization Project – Enhanced productivity by improving staff allocation processes.
TECHNICAL SKILLS
BI & Analytics Tools: PowerBI, SSIS, Microsoft Excel (Advanced), SQL
Databases: Microsoft SQL Server, Oracle, SAP, Smart Stream
Operating Systems & Servers: Windows Server, Exchange
Networking: Network Administration, Wireless Technologies, Hardware Support
Cloud Platforms: AWS, Microsoft Azure
AVAILABILITY & WORK CONDITIONS
Willing to work flexible hours as required by project demands.
Open to relocation or remote or hybrid working models.