Customer Service Security Guard

Neyshka L. Aguilar Burgos

*********@*****.**** **22 State Route 292 * East Liberty, OH 43319 * 939-***-**** EDUCATION

The Ohio State University Columbus, OH

B.S.B.A. Animal Science

Specialization: Animal Biosciences

Expected July 2025

Columbus State Community College Columbus, OH

A.S.A.A. Biology

RELEVANT COURSES

Graduated May 2023

• Data Analysis

• Animal Handling

• Animal System

• General Biochemistry

• Organic ChemistrySeries with Labs

• Microbiology

• General Chemistry Series with

Labs

RELEVANT SKILLS AND TECHNIQUES

• Lab skills, Aseptic technique, Microscopy, Column Chromatography, Titration, Staining, ELISA, Spectroscopy, Extraction

• Computer skills, proficient in Microsoft Office, Adobe programs, Google programs, Foodbank/Volunteer programs

• Leadership skills, Serve as a mentor for my soldiers. Class leader for BLC.

• Foreign language skills, Proficiency in Spanish, both oral and written CUSTOMER SERVICE WORK EXPERIENCE

Genric Security Marysville, OH

Security Guard March 2023- Present

• Patrolling and observing activity on the business's grounds on a frequent basis

• Regulating the arrival and departure of personnel, guests, and vehicles in accordance with protocol.

• Monitoring surveillance cameras to watch out for any disruptions or unlawful activities.

• Giving management thorough information on daily operations and any accidents that may have happened. Ohio Army National Guard Lima, OH

92 G Culinary Specialist March 2023- Present

• Responsible for the supervision, welfare, and training of 10 soldiers.

• Serves 6 separate units feeding approximately 900 Soldiers monthly.

• Determines, requests, receives, and accounts for subsistence items.

• Prepares production schedules and makes necessary menu adjustments. Woodside Veterinary Hospital Marysville, OH

Veterinary Technician Assistant October 2023- December 2024

• Assist with animal handling, feeding, grooming, and administering medications under supervision.

• Clean and sterilize equipment and maintain the cleanliness of the clinic.

• Monitor animals post-surgery and assist with diagnostic tests like blood draws and x-rays.

• Educate pet owners on basic animal care and maintain accurate records of treatments. West Ohio Food Bank Lima, OH

Administrative Assistant August 2021- January 2023

• Warmly welcome 30-40 guests per shift, coordinated check-in, collected the correct credentials needed, and directed them to their destinations.

• Managed 3 phone lines and facilitated over 50+ calls/day with clients, agencies, and staff.

• Provided administration and clerical support via Microsoft Excel and administration systems.

• Helped plan distributions with the monthly schedule. Kroger Perrysburg, OH

Cashier/Bagger December 2018- August 2022

• Welcomed 600-1000 customers per shift with a warm greeting at the store entrance.

• Stayed updated on store promotions and effectively communicated sales to customers.

• Balanced a drawer containing $500-1000 at the close of each day.

• Trained and supervised 3 new employees on the company's mission and procedures. 1

CERTIFICATES

• Cow-Calf BQA Certification

• IC3 Digital Literacy GS5 Certification

• IC3 Digital Literacy GS5 Certification

• 18MD Visual Design and Imaging

• Visual Design Adobe Photoshop

• Graphic Design and Illustration in Adobe

Illustrator

• ServSafe: Food Protection Manager

Certification

2

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